System Expert

1 semana atrás


Porto, Porto, Portugal BSP executive Tempo inteiro



¿Dónde trabajarás?
:

Multinational company in Maia, Porto.



¿Qué harás?
:

  • Monitor, support, and train operational users for main systems/tools used at the Center
  • Manage systems testing programs or projects
  • Test the existing systems (namely SAP, WebShop, Salesforce, etc) and set up systems improvements (build URS)
  • Train users on new releases when applicable
  • Answer requests for support assess possible root causes and troubleshoot the process. Communicates actively with IT/Global departments if the situation is not solved
  • Establishes work priorities and work plans according to the priority or focus areas
  • Interface with Coordinators/supervisors, Process Improvement, Process Owners, and Stakeholders in the retained organization, to support the team's needs, but also to provide improvement ideas and run small projects
  • Gathers information or needs from different workstreams, identifies alternatives, and Implement Improvements
  • Support solutions for and together with the business that have an impact on the processes
  • Assist process owners in the preparation and ongoing maintenance of process documentation—Engage with all colleagues and stakeholders involved in a project/testing. The Systems Expert organizes and runs system improvement projects (planning, testing, documentation, defining resources), or supports the project manager on certain activities around larger projects



¿A quién buscamos?
:

  • You consider yourself with a strong communication and presentation skills
  • You are focus in the results and you have ability to track and monitor progress against plan; strong influence and impact: good expertise in performance management and team motivation
  • You have analytical skills to report on activity and progress
  • You are organized, adaptable individual with effective time management and prioritization skills
  • Able to operate within a complex matrix organization



¿Qué ofrecemos?
:

Competitive salary + benefits;
Hybrid system in the company;
Possibility of growing and career development;



¿Necesitas + info?
:

Elena Charle ext 121
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