Product Marketing Manager

1 semana atrás

Lisboa, Lisboa, Portugal Gorgias Tempo inteiro

Our one-of-a-kind product transforms how brands interact with their customers through unified customer conversations, AI automations that resolve up to 60% of support requests, and revenue-generating on-site campaigns.


As a leader in the CX space, Gorgias is committed to transforming customer experiences while fostering a sustainable and equitable workplace as a certified B Corporation.

Join us in our mission to deliver effortless support at every stage of growth.

About the Role:


As a Product Marketing Manager, you'll be be orchestrating the go-to-market for the Support Suite, by gathering and analyzing marketing intelligence, project managing the product launches and different go-to-market initiatives.

The role is highly cross-functional and you will work with the marketing, sales, product and success teams.

What You'll Do:

  • You'll be leading
    highly strategic projects and ensure it achieves significant impact for the company
  • You'll be doing research for
    pricing, competitive intelligence, ICP & persona development, messaging & positioning, content creation in collaboration with the wider marketing team
-
Be the in-house expert and
create an always-on feedback loop on your product between sales, product, and marketing, to ensure we react quickly to "on the ground" developments
-
You will be responsible for the success of the product by holding GTM teams accountable for the GTM strategy, execution, and performance of your product in collaboration with sales, success & product through a project management framework such as RACI, etc.

Who You Are:

  • 3+ years of experience in consulting, business operations, general management, product, or product marketing.
  • You are a selfstarter with a bias towards action who is able to manage multiple, competing priorities in a fastpaced environment.
  • Proven ability to translate customer and market insights into crisp GTM fundamentals, including segmentation, buyer personas, messaging, competitive positioning, pricing recommendations, and more.
  • Superb crossfunctional collaboration and project management skills. From Day 1, you'll need to align stakeholders across multiple teams—many of which may have competing priorities.
  • Outstanding written and verbal communication skills. While we won't expect you to finetune marketing copy, you need to be able to clearly tell a story without resorting to corporate jargon.
  • A creative spark. While analytical chops are critical to your success, we also pride ourselves on being able to think outside the box.

Your Perks & Benefits

  • 5week vacation
  • 13th and 14th salary included in the offer
  • Paid sick leave
  • 6 weeks full remote/year
  • Paid parental leave (16 Weeks)
  • MacBook Pro
- €300/month for lunch expenses (you'll have your own Gorgias credit card)

  • Private healthcare covered 100% by Gorgias
  • Get up to €700 to set up your workstation at home (working from home should feel breezy)
  • Get up to €2000 of learning material and wellness support per year This includes €1500 for learning material (such as books, courses, and individual coaching sessions) directly linked to your job scope, as well as a €500 wellness budget. Take advantage of these resources to grow in your role and prioritize your personal development and wellness.
  • Every quarter, we organize an online companywide summit to discuss where we're going and strengthen social bonds. Once per year we organize offsite team retreats and company retreats

Why join us?:

We're among the fastest-growing startups in the eCommerce ecosystem

We've built an extremely efficient go-to-market engine

Work with a talented team you'll learn a lot from

Join a company where automation and good & clean data are core beliefs shared by all

Here is an interview with one of our team member's experiences from our most recent company retreat to Cancun

More cool things to know about Gorgias
:

  • Raised our Series C for $30M in 2022: TechCrunch Article
  • We went from 0 to 10,000+ merchants using our platform since 201
  • We have a 4.7 rating on Glassdoor & 4.7 Comparably culture score
  • Discover the Gorgias Platform
  • Learn about our Compensation Policy

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