Hospitality Operations

1 semana atrás


Porto, Porto, Portugal Selina Tempo inteiro

Job Title: Operations Rockstar at Selina

Seize this amazing opportunity to join the team at Selina, a rapidly growing lifestyle hospitality brand that aims to inspire authentic and meaningful connections.

About the Company - Selina:

Selina is more than just a hospitality brand; it's a celebration of the nomadic lifestyle. We strive to explore the most beautiful places on Earth, connect with communities, and create unforgettable experiences for travelers worldwide.

Our diverse ecosystem includes Hospitality, Food & Beverage, Tours, Wellness, Education, Construction, Real Estate, CoWorking, Art & Design, Community Outreach, Surf, Sales, Marketing, and Technology.

Join us at Selina, where we see every challenge as a wave waiting to be surfed. Our team is always ready to tackle obstacles and succeed while having the most fun.

Job Summary:

We offer a comprehensive learning and development program that allows you to apply your classroom knowledge and enhance your skills across various areas of the hospitality industry.

Key Responsibilities as an Operations Rockstar:

  • Ensure exceptional customer experiences at the Front Desk, Cowork, and Playground areas.
  • Collect real-time feedback from guests to enhance their experience.
  • Collaborate with the tours & travels team.
  • Handle customer complaints promptly and professionally.
  • Assist with check-ins and check-outs.
  • Support sales activities at the location.
  • Maintain a clean reception area.
  • Coordinate with Selina Reservations center.
  • Communicate with guests and address any issues.
  • Work closely with the back-office team for inventory and reporting.
  • Facilitate office supply management.
  • Ensure high standards of customer service.
  • Support the housekeeping department.
  • Create a community experience with the community team.
  • Collaborate with the Cowork supervisor to uphold Selina's values.

Benefits:

During Your Internship:

  • Free accommodation and meals.
  • Access to Selina CoWork spaces.
  • Birthday time off, cultural events, and wellness activities.
  • Participation in Voluntary Activities - Selina Gives Back.
  • Discounts on accommodation, for Friends and Family, and on F&B and Retail.

Upon Completion of Your Internship:

  • Receive tokens for future stays at any Selina location worldwide.
  • Get a Certificate of Internship Completion.

Requirements:

  • Currently enrolled in university.
  • Provide a university letter confirming the internship period.
  • Ready to learn and immerse yourself in the world of Hospitality.


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