Customer Service Advisor

3 semanas atrás


Portugal Personalbüro U. Herrmann(Http:Www.Personalbuero-U-Herrmann) Tempo inteiro

Stellenangebotsbeschreibung:
Customer Service Advisor (m,f)

German :
Portable Payment DevicePorto, PortugalApply for this jobStart: 3rd JuneShifts:Monday to Sunday, between 08:00 and 19:00 Days off: 2 days (rotative)

Tasks:

  • Customer support to German-speaking customers by phone, email, chat and social media channels
  • Support our merchants for all questions and inquiries about our product and service
  • Actively work on the optimisation of all processes related to our customers, to constantly increase the happiness of our merchants
  • Closely work with other departments together, for example Sales and MarketingProfile:German C2 / Englisgh B2
  • Enthusiastic and skilled in technology applications (using a smartphone, tablet or computer is easy for you)
  • Excellent language skills in German and feel comfortable speaking and writing in English
  • Love to communicate, while being easy-going and patient with our customers
  • Good and customer-friendly service is the highest priority for you
  • Curious and persistent to solve issues
  • Organized and can keep a cool head even in stressful situationsBenefits:
  • Excellent remuneration package based on experience, skills and performance
  • Life Insurance
  • Meal allowance + Transport allowance
  • Private health insurance
  • Porto Office Park
  • Reimbursement of Airfare on the 6th month of Contract up to 400€ in Economy classAccomodation for the first year:Apartment Room with rent of 280€ for 12 months (discounted directly from the payslip)


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