IT Systems Administrator

1 semana atrás

Porto, Porto, Portugal 1WorldSync Tempo inteiro

Are you someone who loves technology? The kind of person who wants to build and maintain the systems that power enterprise networks? Are you interested in being part of a global team maintaining Corporate IT Network services? Do you have experience troubleshooting and interpreting networking issues to resolution? Good news 1WorldSync is looking for an
IT Systems Administrator to join our team at our
Porto, Portugal office.


1WorldSync is the industry leader in product content management.

With 400 employees across the US, Brazil, Canada, France, Portugal, Switzerland, and the UK, we're seeking an
IT Systems Administrator to support our growing global team.


Reporting directly to the
Manager, IT Systems Administration, the
IT Systems Administrator will be a member of a team supporting 1WorldSync's corporate network and systems.

This person will maintain 1WorldSync's IT systems to meet the needs of the business.

Areas of responsibility include the support and maintenance of network components connecting 1WorldSync Office locations and data centers, the support and administration of productivity tools including Google Workspace and Atlassian Cloud, and the oversight of endpoint laptop and mobile device endpoint management solutions.

As
IT Systems Administrator at 1WorldSync, responsibilities include the following:

  • Complete support requests regarding IT Help, Google Workspace and Atlassian Cloud
  • Configure laptops and troubleshoot end user laptop issues
  • Complete end user support requests to ensure staff productivity
  • Complete project work and participate in IT initiatives
  • Administer Google Workspace Environment
  • Administer Atlassian Cloud Environment
  • Maintain IPSec tunnels and VPN connections
  • Monitor network systems and control access to networks and components
  • Utilize endpoint device management tools
  • Provide documentation, track KPIs, and maintain report of systems
  • Follow and participate in security initiatives as needed

Required Skills and Experience:

  • Bachelor's degree in Computer Science or equivalent degree and experience
  • 2+ years experience in Network or IT administration
  • Comfortable with English written and spoken

Desired Skills and Experience:

  • Experience configuring and administering network components including switches, routers, and Next Gen Firewalls. Palo Alto and\or Cisco Meraki experience a plus.
  • Experience working with cloud networking and data center interconnectivity; experience with Google Cloud, Azure, or AWS preferred
  • Experience setting up and maintaining VPN / IPSec tunnels
  • Attention to detail and problem solving skills
  • Experience with Google Workspace administration or Atlassian Cloud administration
  • Able to work independently
  • Expertise with OSI model and troubleshooting techniques based on that model
  • Network Security Knowledge and experience with IPS, IDS, and URL Filtering

Benefits:

  • Paid time off as well as company holidays, volunteer time off, and sick time
  • Meal allowance per day of effective work
  • Vacation and Christmas allowance
  • Health Insurance

Additional Details:

  • This is a hybrid position that requires 3 days per week at our Porto, Portugal office location.
  • This position requires up to 5% travel.
  • 1WorldSync is an Equal Opportunity Employer and is committed to providing employees and applicants with an environment free of discrimination and harassment. All employment decisions at 1WorldSync are based on business needs, job requirements, and individual qualifications. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, gender identity, sexual orientation, national origin, family or parental status, veteran or disability status, or any other status protected by the laws or regulations in the locations where we operate._

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