Collections Intern

Come create the technology that helps the world act together
Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks.

Your career here will have a positive impact on people's lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.

We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work.

The team you'll be part of

CFO is a diverse team at the frontline, delivering finance and business services, investor relations, and more across the world.

Are you passionate about digital transformation, value openness and want to influence the direction of Nokia? Then, you may be the right fit

What you will learn and contribute to
We are looking for a Collections Trainee to join our Credit Management Operations Shared Services Organization located in Portugal to get involved in the following activities:

• Increases the speed at which customer's open items move to cash
• Proactively tracks and collects Trade Debts & Advanced payments (when cash request is issued)
• Provides visibility and supports follow up of invoice disputes
• Interfaces with the customer to improve invoice approval and payment turnaround times
• Highlights E2E process improvements when inefficiencies exist
• Provides forecast of expected payment of open items for current quarter

Position Description

• Interacting with customer Account Payable departments to progress chase invoice approvals and payments
• Line Items Status Check (Collections)
• Invoice Quality Issue (Dispute Management) Supports escalation
• Cash Allocation (Payments)
• Supports Manual invoice mapping
• Manage key/critical customer relationships
• Includes establishing team work and handover points between PM, OM, CO,
• Challenges any failure in the process preventing fast turnaround of invoices, i.e. disputes
• Proactively reconciles invoices by working with both the CT team and the customer representatives to ensure payments by the due date
• Provide status and trade debtor reports for customer and CT meetings
• Supports achievement of customer Overdue and cash targets
• Provide additional analysis as required
• Doubtful account analysis, supports with communication of any eventually required writeoff or baddebt provisions
• Followup liquidation cases (if any)

Your skills and experience

• BSc (Finance degree)
• Fluent English is a must along with at least one additional language (Spanish/Russian)
• Problem Solving / Organization / Prioritization skills
• Active listening
• Numeracy, MS Excel
• Assertive and Influencing Others
• Relationship building
• Working Across Boundaries

What we offer

Nokia offers flexible and hybrid working schemes, continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.

Nokia is committed to inclusion and is an equal opportunity employer
Nokia has received the following recognitions for its commitment to inclusion & equality:

• One of the World's Most Ethical Companies by Ethisphere
• Gender-Equality Index by Bloomberg
• Workplace Pride Global Benchmark
• LGBT+ equality & best place to work by HRC Foundation

At Nokia, we act inclusively and respect the uniqueness of people.

Nokia's employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.

We are committed to a culture of inclusion built upon our core value of respect.

Join us and be part of a company where you will feel included and empowered to succeed.

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