Facilities Assistant

1 semana atrás

Oeiras, Lisboa, Portugal CBRE Tempo inteiro

Facilities Assistant

Job ID

Posted

  • 08May2024
    Service line
  • GWS Segment
    Role type
  • Fulltime
    Areas of Interest
Facilities Management

Location(s)
Paco de Arcos - Lisboa - Portugal

  • As Facilities Assistant you will collaborate with colleagues to inspire customer moments of delight and pursue amazing outcomes each day. Be an ambassador of a one team approach within Operations team, representing CBRE and Client brandSupporting the day to day operations of Facilities Services, providing high quality customer service and experiences creating a fun and safe place to work including office administration, health & safety activities and Ad hoc service requests.Operations
  • You actively contribute to team huddles, where applicable
  • You ensure all specific facilities issues are logged and ensure remedial actions are completed proactively
  • You monitor and action the Client ticket systems, responding and resolving reactive requests
  • You own the appearance of your space and conduct scheduled quality inspections to assess office appearance and conditions
  • You proactively ensure general office space is tidy and presentable at all times
  • Customer service is at the heart of what we do and you provide high class professional service at all times
  • You undertake daily meeting room checks, log proactive tickets and replenish stationery materials ensuring meeting space is consistently provided to the highest standard.
  • Consistency in customer signage is a key driver for the client; you understand the brand guidelines and ensure they are represented in posters / signage across your locations
  • You maintain and manage on site storage space
  • You provide all mailroom, logistics, stationery, distribution, porterage and reception services as required
  • You deliver the overall management of lost and found process
  • You allocate parking spaces and manage the parking areas, where applicable
  • You assist with events set up and coordination, where applicable
  • Assisting with office moves and changes (including required Space support tasks, where applicable)
  • You undertakes site essential administration and logístical support to colleagues as necessary
  • Demonstration of success is key to this role and you will strive to excel in the delivery of KPI's and SLA's for your site
  • Undertake office support tasks, site inspections and reporting as necessary
  • Act as REWS ambassador to the clients in the buildings through regular interaction and ticket updates

CBRE GWS

  • CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our clientcentric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.**Find out more

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