Principal Engagement Lead

2 semanas atrás

Porto, Porto, Portugal Emergn Tempo inteiro
From ideas to impact

We are a global digital business services organization with a mission to improve how people and companies work. Forever. Our Consulting, Technology, and Learning teams design and deliver transformational digital products and experiences that add value to our clients' businesses and their customers' lives.

We are looking for a Principal Engagement Lead to join the team on exciting and challenging client engagements.

What you will do:

  • Lead and manage complex client programs across multiple business areas.
  • Supervise a portfolio of client engagements, setting clear goals and objectives.
  • Serve as the escalation point for critical client issues while managing delivery risk.
  • Drive hiring strategy and coach senior delivery managers.
  • Demonstrate the 'Emergn Way' mindset and foster a culture of continuous improvement.
  • Possess a comprehensive understanding of the software development lifecycle and Agile methodologies.
  • Design long-term programs, manage dependencies, and contribute to account strategy.
  • Coordinate engagement performance reporting and maintain strong client relationships.
  • Identify growth opportunities and support pre-sales efforts.
  • Lead continuous improvement initiatives and contribute to knowledge management.

This role might be a fit for you if you have:

  • Expertise in delivery management, professional services, product management, or senior roles within an enterprise organization.
  • Proven leadership in large-scale transformations and coaching teams in Agile and Lean practices.
  • Capability to resolve high-risk commercial management issues and optimize team delivery flow.
  • Skill in identifying and challenging organizational processes, adding value, and coaching teams through process improvements.
  • Experience leading continual planning processes in complex environments and adapting organizational structures for sustainable designs.
  • Proficiency in Systems Thinking, Strategy creation, Agile, Lean-Product Management, and leading change in organizations.
  • Demonstrated experience in client engagement from qualification to outcome capture.
  • An excellent level of written and verbal English communication.
  • Full proficiency in Spanish will be considered an advantage.

If you're an experienced professional looking for challenging opportunities, come contribute to our dynamic team.

The best part:

  • Comprehensive health insurance, along with life insurance.
  • A flexible work environment: you can work remotely or hybrid from one of our locations.
  • Engage with the latest tools and technologies on meaningful client engagements.
  • Career growth opportunities and a clear progression framework.
  • Local teambuilding activities and get-togethers to strengthen your sense of belonging and encourage meaningful relationships with your colleagues.
  • Two weeks per year to work from a location of your choice, expanding your horizons while staying connected to your team.
  • Generous referral bonus program, quarterly and yearly company awards with financial incentives.
  • 8 hours of paid volunteering.

Emergn is a global digital business services firm aiming to enhance how people and companies work. We collaborate with some of the world's most respected businesses, partnering with Fortune 500, FTSE 100, and Global 2000 companies to transform their innovative ideas into valuable digital products and customer experiences swiftly.

Our experts assist clients in transforming their business in three key ways:

  • Assisting in better defining their thinking, shaping their product organization, and clarifying their product strategy.
  • Developing their staff through exemplary training in product management, modern work methodologies, and leadership.
  • Delivering outcomes by creating customer-centric products and experiences.

The Emergn's unique VFQ approach combines Agile, Lean, design thinking, and systems thinking to deliver tangible results from new ways of working investments. With a robust presence in numerous countries and headquarters in Boston (US) and London (EMEA), we make a difference daily.

Ready to make a difference? Come join us today

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