International Logistics Specialist

2 semanas atrás

Porto, Porto, Portugal SWORD Health Tempo inteiro

Who we are:

  • Each year, 2 billion people across the world are limited by physical pain. By helping people live without pain, they are free to do the things they love most with the people they love—and never miss a moment. This is what we do.
We create and design new technologies to solve one of the biggest problems in healthcare:
taking care of our Physical Health.

Sword Health is the world's fastest growing digital musculoskeletal (MSK) care provider on a bold mission to free two billion people from acute, chronic, and post-surgical physical pain.

Our customers include some of the most progressive Fortune 100 and 500 companies, as well as over 160+ other established businesses across the world.


The Sword program allows members to complete a personalized physical therapy program from the comfort of home, with continued support and supervision from one of our talented SWORD specialists.

Sword's personalized care is more effective than traditional standards of care, and has proven to deliver best-in-class clinical results.

Since breaking into the market less than two years ago, Sword has worked with insurers, health systems, and employers in the U.S., Canada, Europe, and Australia to make high quality musculoskeletal care accessible to everyone.


  • This is an opportunity to join Sword during a time of hyper growth and expansion. After our recent $2bn valuation, we're excited to continue accelerating our impact by scaling with high caliber people with passion, commitment and energy to create and deliver technologies, services and products that drive human progress forward.
  • We welcome you to join our mission, to make a difference on a grand scale and play a pivotal role with a global team at Sword
- working alongside great people pioneering novel products and cutting edge technologies.

The International Logistics Specialist has experience with international shipping and relies on data-driven decision making.

The International Logistics Specialist is accountable for all the communication with internal and external stakeholders in order to ensure the shipment and deliveries of goods worldwide in a smooth, timely and cost-effective manner.

The International Logistics Specialist oversees all the logistics facets of the team to ensure compliance with all company guidelines, policies, and regulations.


What you'll be doing:

  • Responsible for the day to day import and export logistics operations;
  • Contact carriers and develop business partnerships;
  • Developing and maintaining carrier delivery metrics and freight reporting to measure carrier service performance and monthly freight spend;
  • Monitor daily delivery report alerts to carriers to ensure shipments are on track to meet expected delivery dates for inbound and outbound shipments;
  • Contact carriers to resolve any red flag shipments and be able to quantify and qualify issues to address it to upper management;
  • Responsible for logging and following up with carriers for damaged and lost product claims to ensure reimbursements;
  • Maintain monthly freight reporting and conduct freight bill audits to measure freight spend by carrier and service level;
  • Track and maintain monthly delivery reports for on time and complete (OT&C) shipments activity to measure carrier performance;
  • Follow up on projects and assigned tasks and report back to upper management.

What you need to have:

  • Bachelor's degree with 2 years of experience in a fastpaced environment;
  • Experience with international logistics;
  • Knowledge of logistics operations in China and the USA;
  • The ability to interpret and communicate clearly in Portuguese and English;
  • Datadriven decisionmaking skills;
  • Computer programs: Proficient in Google Sheets, Microsoft Excel, Word, and PowerPoint;
  • Capacity and desire to master other Company tools such as Oracle/Net-Suite, Looker, Other WMS tools, etc.

Bonus Points:

  • Experience managing a highvolume, high margin, high customer service distribution environment;
  • Knowledge of supply chain management;
  • Based in Porto, PT.

To ensure you feel good solving a big Human problem, we offer:

  • A stimulating, fast-paced environment with lots of room for creativity;
  • A bright future at a promising hightech startup company;
  • Career development and growth, with a competitive salary;
  • The opportunity to work with a talented team and to add real value to an innovative solution with the potential to change the future of healthcare;
  • A stimulating environment with room for creativity;
  • A flexible environment where you can control your hours (remotely) with unlimited vacation;
  • Access to our health and wellbeing program (digital therapist sessions);
  • Remote or Hybrid work policy.
  • Sword is proud to be an Equal Employment Opportunity employer. We champion diversity and are committed to building a team that represents a variety of backgrounds, perspectives and skills. At SWORD, we believe that diversity and inclusion among o

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