Account Manager – Global Accounts

2 semanas atrás


Lisboa, Lisboa, Portugal Vml South Africa Tempo inteiro
At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration.

With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse.

Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences.

Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology.

We deliver end-to-end solutions that result in revolutionary work.

Who we're looking for:

We're looking for an Account Manager with a minimum of 2 year agency experience, who will play a major role in helping some of our international clients (Microsoft, Coca-Cola, Amazon, and others...) deliver their vision.


What you'll do:
Act as the main point of contact for day-to-day project management across different stakeholders.

Understand and interpret the client's brief, challenging the ask when necessary to ensure VML is always delivering the best solution, pulling in other members of the team as and when required.

Working alongside a team spread across multiple countries to support B2B/B2Cmarketing campaign executions.
Closely working with the Account Director to ensure ways of working, processes and methods are properly implemented.
Facilitate the development of successful campaigns, ensuring all projects are running smoothly, on scheduled and withing budget estimations.
Establish strategies to meet clients' objectives, supported by our in-house expertise.
Liaising with both internal (agency) and external (client and third party) stakeholders on a daily basis.
Attending daily status meetings with the internal team.
Regularly update client-monitored status sheet detailing all the projects in the pipeline.
Circulate agendas before every meeting and contact report any follow ups.
Be comfortable presenting creative work to clients, taking and challenging feedback when necessary.

Give your input into QBRs (quarterly business reviews) & wash-ups by project to ensure that best practice is baked into future campaigns.

Be competent with financial systems and working with the leadership team to ensure work is delivered on time and to budget.

Drive opportunities for innovation on ways of working with stakeholders and agency teams to optimise processes.

Foster collaboration, strategic thinkingWho you are:
Passionate about tech, digital innovation, storytelling and most of all, human connections.
Comfortable with taking ownership and accountability of your projects.
Always curious, never afraid to ask questions and proactively go and seek out information.

What you'll need:
Minimum of 2 years of agency experience as an Account Manager.

Full business proficiency in English (B2 Level Minimum).To be a fast learner and tech-savvy, used to managing multiple platforms and do project management across several accounts.

Extremely organized, process led, detail oriented and proactive.
Strategic and critical thinking skills, along with problem-solving abilities.
Brilliant and passionate communicator who values teamwork and client management.
Eager to learn and make an impact within the agency and the client organization.
At VML, we are committed to fostering an all-inclusive work environment that is both rewarding and career-forward.

Our Inclusion, Equity & Belonging initiatives, alongside the VML Foundation, reflect our dedication to giving back and making a positive impact in our communities and beyond.

Our people are the heartbeat of our organization—creators, doers, innovators, makers, and thinkers—who drive not just marketing, but meaningful experiences that resonate in every action and interaction.

When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through ourRecruitment Privacy Policy . California residents should read ourCalifornia Recruitment Privacy Notice .

This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.

When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy . California residents should read our California Recruitment Privacy Notice .

This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.

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