Associate Specialist Learning Delivery

1 semana atrás


Lisboa, Lisboa, Portugal Organon Tempo inteiro

Job Description

The Position:

The Associate Specialist Learning Delivery is a crucial role at Organon where you'll manage processes within the Learning Management System. You'll be the first line of support for learners, ensuring their inquiries are resolved promptly and with a focus on customer satisfaction.

Responsibilities:

  • Act as the primary point of contact for LMS queries, offering excellent customer experiences.
  • Utilize HR resources to resolve issues and document cases efficiently.
  • Demonstrate expertise in operational LMS to support business stakeholders.
  • Analyze data and provide accurate solutions using various tools.
  • Participate in testing new learning applications and tools.
  • Collaborate with the BT Service Desk for technical support.
  • Suggest improvements to HR Portal content for better self-service.
  • Contribute to special projects or assignments as needed.

Required Education, Experience, and Skills

  • Bachelor's Degree or higher
  • Previous experience in Learning Administration, Human Resources, or customer care.
  • Strong attention to detail and problem-solving skills.
  • Excellent communication skills in English.

Preferred Education, Experience, and Skills

  • Adept at working in fast-paced environments.
  • Flexible to adapt to changing processes.
  • Ability to work independently and with partner groups.

Who We Are:

Organon is dedicated to providing innovative healthcare solutions that empower individuals to lead fulfilling lives. We focus on addressing the needs of women and their families through our diverse portfolio of health products.

As an equal opportunity employer, we encourage candidates from all backgrounds to apply.

If you need accommodations during the application process, please reach out to us.



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