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Legal Back-Office Advisor

3 meses atrás

Lisboa, Lisboa, Portugal Concentrix+Webhelp Portugal Tempo inteiro
Experience a Transformative Career Opportunity

Are you ready for the next chapter in your professional journey? We are a leading global technology and services provider shaping the landscape for future brands. Collaborating with renowned brands worldwide, we drive business enhancements through innovative technology solutions in more than 70 countries. Our commitment to excellence has garnered prestigious accolades like "World's Best Workplaces," "Best Companies for Career Growth," and "Best Company Culture" consistently over the years.

Your Role as a Legal Back-Office Advisor
  • Ensure achievement of performance targets across all operations
  • Meet client expectations for operational excellence, including high standards in quality, efficiency, and customer journey enhancement
Career Development and Growth Opportunities

At Concentrix, we equip you with top-notch training, state-of-the-art technologies, and ongoing support essential for your success. With us, you'll find abundant prospects for career advancement and personal development. Remarkably, approximately 80% of our managers and leaders have progressed internally. Avail yourself of our array of FREE Learning and Leadership Development initiatives tailored to kickstart your envisioned career trajectory.

Key Responsibilities
  • Ensure compliance of transport operators with passenger rights
  • Provide personalized assistance and follow-up on legal claims relating to customer concerns
  • Coordinate legal proceedings with various stakeholders to evaluate customer claims effectively
Qualifications

Are you a fit for Concentrix if you:

  • Possess advanced Italian proficiency (C2) and fluent English skills (B2)
  • Exhibit exceptional communication capabilities
  • Previous Customer Service experience or background in tourism/travel is advantageous
  • Demonstrate proactive, self-driven, and collaborative traits

If you don't meet all criteria, we still urge you to apply. We strive to align you with suitable roles even if this one isn't a perfect match.

Benefits Package

What awaits you:

  • Full-time role with permanent contracts (adjustable based on experience and client requirements)
  • Competitive salary and performance-based bonuses
  • Prime location in Lisbon, Portugal
  • Referral bonus opportunities
  • Comprehensive training on project specifics and company insights
  • Access to career advancement programs, specialized training, and language courses
Join Us at Concentrix

If this opportunity resonates with your career ambitions, take the leap and apply today. Join the ranks of over 440k+ change-makers worldwide who regard Concentrix as their preferred employer.

Equal Opportunity Employer

At Concentrix, we operate as a unified global entity, committed to fostering an inclusive workplace devoid of discrimination and bias. Our recruitment practices prioritize business needs, job requirements, and professional competencies, irrespective of race, age, gender identity, sexual orientation, religion, ethnicity, family status, national origin, disability, or any other legally protected classification.

Work Eligibility:
Only candidates authorized to work in Portugal as per local laws will be considered for this role.