Client Experience Coordinator

1 semana atrás

Lisboa, Lisboa, Portugal Blueground Tempo inteiro
At
Blueground, our vision is to make people feel at home wherever they choose to live.

For us, that means ensuring our guests have the peace of mind, flexibility & confidence they need to explore life's latest adventure.


We've grown a lot since our founding in 2013, having raised more than $258m+ in funding, to date - and that's just the beginning.

We're now hosting guests in more than 15,000 homes in 32 cities around the world (and growing), with an aim to hit 50 cities by 2025.

Our vision comes to life through our ways of working. For our 1,000+ member team located across 17 countries, we've created a culture of collaboration, inclusiveness, and opportunity.

We believe our people should have the power to choose their preferred way to work.

Depending on the role's requirements, team members can choose to work full time in one of our offices, work fully remote, or choose a hybrid model between the two.

We are driven by our core values. To our team,
Time is our most important resource.
Excellence isn't simply a standard, but an exciting way to look at life. We
Care deeply about our guests and colleagues. Our relationships are built around
Transparency, which builds trust and improves communication.


We are looking to recruit a
_Client Experience Coordinator (Native-like French Speaker) _based in Athens to join our centralized client experience department and supporting Athens operations.

The role is a great opportunity for a hard-working and talented person to gain real insight into the hospitality industry.

If you're someone who possesses a genuine interest in customer service, technical team coordination and problem-solving and you like to interact with internal and external customers across the business, then this role is for you

What you will focus on:

  • Receiving complex inquiries from guests and then deciding the right way to resolve the issues while ensuring an excellent client experience
  • Scheduling, collaborating, and managing internal and external business partners to ensure operational excellence in Blueground properties
  • Liaising across functions within the business to identify the origin of customer support issues and improve related processes to enhance customer experience
  • Maintaining longlasting relations with business stakeholders
  • Planning the daily routes of operations associates based on the number of stops, location and type of their tasks assigned, as well as customers' needs and business priorities

What we are looking for:

  • Minimum 23 years of working experience in a position including back office operations or customer service responsibilities, alternatively in managing housing construction project
  • Fluent in English & French
  • Computer literate
  • Great communication skills, both written and verbal
  • Able to maintain strong professional relationships with customers and business partners
  • Problemsolving attitude
  • Flexibility to work during weekends

Your benefits:

  • Competitive salary & annual performance bonus
  • Blueground Stock Option Plan
  • Flexible paid time off
  • Group Health Insurance program
  • Enhanced parental leave
  • Dynamic working environment with talented people
  • Flexible work environment through our Blueground Nomads employee mobility program
  • Complimentary accommodation in Blueground locations. _Think summer in LA and winter in Dubai_
- #li-remote_

  • At Blueground we are proud to have Diversity and Inclusion at the centre of everything we do. We are committed to Equal Employment Opportunity regardless of race, colour, national origin, ethnicity, gender, age, disability, sexual orientation, gender identity or religion._

  • Coordinator

    1 semana atrás

    Lisboa, Lisboa, Portugal ELEVATE Tempo inteiro

    RoleAssessment CoordinatorLocationWho we areAt ELEVATE, we offer a unique and impactful career journey designed to empower our teams to influence change. Join our team for a truly international experience. With 24+ offices globally (and still growing), you will have exposure to real issues that span the globe. Fasten your seatbelt for an energetic and...

  • Customer Experience Coordinator

    1 semana atrás

    Lisboa, Lisboa, Portugal Otonomee Tempo inteiro

    About The Role:Job Title: Customer Experience CoordinatorLocation: Remote based in PortugalTerms: 8 Month Temporary Contract (Maternity Cover)/ Full-Time 40h weeklySalary: Annual Gross Euros (inclusive of holidays Allowances)Schedule: Monday to Friday - 9h00 to 17h30ABOUT THE ROLEWHAT YOU'LL BE DOING Dealing with inbound calls from existing and potential new...

  • Project Coordinator French/italian Speaker

    1 semana atrás

    Lisboa, Lisboa, Portugal Work Experience Agency LTD Tempo inteiro

    Looking for project coordinatorLocal to Lisbon Speaking French fluent C1/ Italian B2English B- checking accommodation for our students; airport pick up, local ticket arrangements- placing students at internships in local businesses in the area & in France- hybrid working- you will be joining multinational teamJob Type: ContractContract length: 18...

  • Medical Coordinator

    1 semana atrás

    Lisboa, Lisboa, Portugal Gi Group Spa Tempo inteiro

    Are you looking for a new challenge in Lisbon?Are you Native or Fluent in French and English?Come and join one of the largest international companies in the area of personal, professional and industrial insurance as a Bilingual Medical coordinator in Lisbon.As a Medical Coordinator, you will be responsible for the tasks below:Take charge of coordinating the...

  • Medical Coordinator Assistant

    1 semana atrás

    Lisboa, Lisboa, Portugal Gigroup Tempo inteiro

    Are you looking for a new challenge in Lisbon? Are you Native or Fluent in French and English? Come and join one of the largest international companies in the area of personal, professional and industrial insurance as a Bilingual Medical coordinator assistant for Lisbon to work Monday to Sunday in rotative shifts from 8am to 7pm. As an Assistant Medical...

  • Medical Coordinator Assistant

    1 semana atrás

    Lisboa, Lisboa, Portugal Gi Group Tempo inteiro

    Full timeContrato direto com o cliente Are you looking for a new challenge in Lisbon? Are you Native or Fluent in French and English?Come and join one of the largest international companies in the area of personal, professional and industrial insurance as a Bilingual Medical coordinator assistant for Lisbon to work Monday to Sunday in rotative shifts from...

  • Medical Network Coordinator

    1 semana atrás

    Lisboa, Lisboa, Portugal Kelly Services Portugal Tempo inteiro

    Job Type: Full-time Job Location: Lisbon, Saldanha Workplace: Hybrid Job Description Ready to ignite your career as a Medical Network Coordinator? Our client has its Shared Service Center in Lisbon and provides personal insurance solutions. They advise their 10,000 client companies in the development of their social protection policy and support their 1.5...

  • Medical Network Coordinator

    1 semana atrás

    Lisboa, Lisboa, Portugal Kelly Services-Portugal Tempo inteiro

    Publicado 08Feb2024SalárioLocalização LisboaCategoria PermanenteSector Administrativo e SecretariadoReferência BBBH655943DescriçãoJob Type: Full-timeJob Location: Lisbon, SaldanhaWorkplace: HybridReady to ignite your career as a Medical Network Coordinator?Our client has its Shared Service Center in Lisbon and provides personal insurance solutions....

  • Medical Network Coordinator

    1 semana atrás

    Lisboa, Lisboa, Portugal Kelly Tempo inteiro

    Job Type: Full-timeJob Location: Lisbon, SaldanhaWorkplace: HybridJob DescriptionReady to ignite your career as a Medical Network Coordinator?Our client has its Shared Service Center in Lisbon and provides personal insurance solutions. They advise their 10,000 client companies in the development of their social protection policy and support their 1.5 million...

  • Medical Network Coordinator

    1 semana atrás

    Lisboa, Lisboa, Portugal Kelly Services-Portugal Tempo inteiro

    Publicado 23Jan2024SalárioLocalização LisboaCategoria PermanenteSector Trabalhe na KellyReferência BBBH655942DescriçãoJob Type: Full-timeJob Location: Lisbon, SaldanhaWorkplace: HybridReady to ignite your career as a Medical Network Coordinator?Our client has its Shared Service Center in Lisbon and provides personal insurance solutions. They advise...

  • Medical Network Coordinator

    3 semanas atrás

    Lisboa, Lisboa, Portugal Kelly Tempo inteiro

    Job Type: Full-timeJob Location: Lisbon, SaldanhaWorkplace: HybridJob DescriptionReady to ignite your career as a Medical Network Coordinator?Our client has its Shared Service Center in Lisbon and provides personal insurance solutions. They advise their 10,000 client companies in the development of their social protection policy and support their 1.5 million...

  • Office Coordinator

    1 semana atrás

    Lisboa, Lisboa, Portugal Joom Tempo inteiro

    Joom is an international group of eCommerce and fintech companies founded in 2016 in Latvia. Joom currently includes the following businesses: Joom Marketplace, a platform for shopping from all over the world; Onfy, a pharmaceutical marketplace in Germany; JoomPro, a platform for cross-border wholesale trade. Joom's offices are located in Latvia, China, the...

  • Project Coordinator

    1 semana atrás

    Lisboa, Lisboa, Portugal Bosch Tempo inteiro

    Job Description Bosch's HR team is on a major digital transformation journey, aiming to enhance user satisfaction, efficiency, and HR data availability by integrating SAP cloud solutions. They are currently seeking a Project Coordinator to join their dynamic Regional HR Service Center. Your contribution to something big: Support Western Europe...

  • Medical Coordinator Assistant

    1 semana atrás

    Lisboa, Lisboa, Portugal Tn Portugal Tempo inteiro

    col-wideJob Description:Are you looking for a new challenge in Lisbon? Are youNative or Fluent in French and English?Come and join one of the largest international companies in the area of personal, professional and industrial insurance as aBilingualMedical coordinator assistant forLisbonto work Monday to Sunday in rotative shifts from 8am to 7pm.As an...

  • Product Data Coordinator

    1 semana atrás

    Lisboa, Lisboa, Portugal ISG - International Service Group Tempo inteiro

    Our client is a leading global sugar refiner and marketer, producing an extensive range of products for various sectors. They operate multiple refineries across North America and the European Union, with several prominent names as brand portfolios. The open position focuses on developing and coordinating training programs and materials, enhancing employee...

  • Medical coordinator

    1 semana atrás

    Lisboa, Lisboa, Portugal Gi Group Tempo inteiro

    Full timeContrato direto com o clienteAre you looking for a new challenge in Lisbon? Are you Native or Fluent in French and English?Come and join one of the largest international companies in the area of personal, professional and industrial insurance as a Bilingual Medical coordinator in Lisbon.As a Medical Coordinator, you will be responsible for the tasks...

  • Office Coordinator

    1 semana atrás

    Lisboa, Lisboa, Portugal Joom Tempo inteiro

    Joom is an international group of eCommerce and fintech companies founded in 2016 in Latvia.Joom currently includes the following businesses: Joom Marketplace, a platform for shopping from all over the world; Onfy, a pharmaceutical marketplace in Germany; JoomPro, a platform for cross-border wholesale trade. Joom's offices are located in Latvia, China, the...

  • Office Coordinator

    1 semana atrás

    Lisboa, Lisboa, Portugal Joom Tempo inteiro

    Joom is an international group of eCommerce and fintech companies founded in 2016 in Latvia.Joom currently includes the following businesses: Joom Marketplace, a platform for shopping from all over the world; Onfy, a pharmaceutical marketplace in Germany; JoomPro, a platform for cross-border wholesale trade. Joom's offices are located in Latvia, China, the...

  • Risk Analyst Coordinator

    1 semana atrás

    Lisboa, Lisboa, Portugal BNP Paribas Tempo inteiro

    RISK ANALYST COORDINATOR (WEALTH MANAGEMENT) (JOB NUMBER:2307RSK15816)About the job RISK is an integrated and independent function and is part of BNP Paribas control functions. It is the independent second line of defense on the risk management activities of the Group, which are under its direct responsibilities, including credit and counterparty risk,...

  • Office Coordinator

    1 semana atrás

    Lisboa, Lisboa, Portugal Joom Tempo inteiro

    Joom is an international group of eCommerce and fintech companies founded in 2016 in Latvia.Joom currently includes the following businesses: Joom Marketplace, a platform for shopping from all over the world; Onfy, a pharmaceutical marketplace in Germany; JoomPro, a platform for cross-border wholesale trade. Joom's offices are located in Latvia, China, the...