Customer Service Officer

2 semanas atrás


Lisboa, Lisboa, Portugal Fórum Selecção - Consultoria em Recursos Humanos e E.T.T. Tempo inteiro

A Fórum Selecção está a recrutar Customer Service Officer (M/F) para cliente na área da banca, para a zona de Lisboa.


Funções:

  • Analisar e validar documentação fornecida pelos clientes do banco;
  • Abertura de novas contas/subcontas e tratamento da documentação inerente;
  • Assegurar as atualizações dos detalhes do cliente (adicionar/remover signatários);
  • Fechar de contas de clientes seguindo os procedimentos do grupo;
  • Reportes diários ao Banco de Portugal/Banco Central.

Requisitos:

  • Licenciatura, preferencialmente em Direito, Economia ou Gestão;
  • Experiência em Banca, particularmente em funções de KYC ou áreas administrativas (sensivelmente 2 anos);
  • Fluência em inglês(mandatório);
  • Excelentes habilidades de comunicação;
  • Bons conhecimentos do MicrosoftOffice(especialmente Excel);
  • Atenção ao detalhe e sensibilidade ao risco;
  • Capacidade de organização e priorização;
  • Polivalente, flexível, resiliente e adaptável;
  • Conhecimento da legislação do Banco de Portugal.
Projeto com duração de 1 ano (renovável).

Horário:

  • 8h diárias, entre as 9h e as 18h

Condições:

  • Condições salarias a serem apresentadas em contexto de entrevista.

Tipo de oferta:
Período Integral

Horário de trabalho:

  • Turno de 8 horas

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