Back Office Support for Video Gaming Brand

2 semanas atrás

Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

Are you ready to start your career in Lisbon, Portugal? Then we have an exciting opportunity as a Back Office Support. Maintain core business operations, handle administrative tasks, and deliver deep analysis on customer data.Your responsibilities and impact working as a a Back Office Support for Video Gaming Brand will be: Managing administrative and organizational activities to support the smooth functioning of the core businessBe a first point of contact for resolving escalated customer inquiries, complaints, and technical issuesDive into escalated cases, gathering relevant information from multiple sources, analyzing data and seeking for the root causes to determine appropriate solutions and communicating with customers via phone, email, chat to understand their concerns, provide updates on the status of their cases and deliver resolutions in a timely and professional mannerConduct regular reviews and audits of escalated cases to ensure compliance with company standards, service level agreements and regulatory requirements

Requirements

Skills, qualifications and interests you need to succeed in this role: A native level of Dutch and an excellent level of EnglishBeing able to deliver deep analysis on customer data Working independently and under minimal supervisionPaying great attention to detail and working accuratelyHaving analytical and problem-solving skillsBeing an attentive listener, comfortable and skillful at communicating with peopleBeing energetic, innovative and working proactively at a fast paceExcitement about intercultural communication and the expatriate lifestyleLiving in or willing to relocate to Portugal for an international career and life experienceHaving a valid Portuguese work permit or a nationality that allows you to work in an EU-country

Offer

What's in it for you?Type of contract: Unfixed term contract, 30 days probation periodOffice-based jobFull-time (40h/week) Monday –Friday: 09:00-19:00 (GMT)Salary conditions: 16584/year (plus performance bonus) + Loyalty Bonus: 300 euros every 3 months + Meal vouchersHealth insurance after 6 months Paid professional trainingFun and engaging company-wide initiativesFor international candidates:Relocation package with help in accommodation of first months and flight imbursementAccommodation support customized to your needs and your budget which can include assistance with temporary accommodation in the first weeks and/or finding permanent accommodationYour Future Company:Your future company is a global leader in the BPO industry. With 170,000 employees across the globe, you will be member of a team behind the best experiences for +750 of the world's leading and digital-first brands. The innovative solutions, technology and expertise are designed to support operational needs for clients and deliver a seamless experience to customers in the moments that matter.What should you expect from living i Lisbon?A colorful city view and a rich cultural historyPros of living in a European capital on a budgetDelicious Portuguese cuisine and famous cafe cultureFriendly people, good vibes and a happy-go-lucky urban lifeWarm climate all year and a sunny beach life next to the AtlanticA large English-speaking local community and international environmentIs this project not the best fit for you? Feel free to check our other opportunities, or send us your CV to be considered for other projects or future opportunitiesApply now and enjoy a personalised recruitment process where diversity is not a Buzzword because it's normality. Get specific tips and tricks for your Resume and Interview with the hiring company to increase your chances of landing the job. #hiring #jobopening #applynow

  • Back Office Support For Video Gaming Brand

    2 semanas atrás

    Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Are you ready to start your career in Lisbon, Portugal?Then we have an exciting opportunity as a Back Office Support.Maintain core business operations, handle administrative tasks, and deliver deep analysis on customer data.Your responsibilities and impact working as a a Back Office Support for Video Gaming Brand will be: Managing administrative and...

  • Back Office Support For Video Gaming Brand

    2 semanas atrás

    Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Are you ready to start your career in Lisbon, Portugal? Then we have an exciting opportunity as a Back Office Support. Maintain core business operations, handle administrative tasks, and deliver deep analysis on customer data.TasksYour responsibilities and impact working as a a Back Office Support for Video Gaming Brand will be: Managing administrative and...

  • Back Office Support for Video Gaming Brand

    2 semanas atrás

    Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    : Are you ready to start your career in Lisbon, Portugal? Then we have an exciting opportunity as a Back Office Support. Maintain core business operations, handle administrative tasks, and deliver deep analysis on customer data.Your responsibilities and impact working as a a Back Office Support for Video Gaming Brand will be: Managing administrative and...

  • Back Office Support For Video Gaming Brand

    2 semanas atrás

    Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Are you ready to start your career in Lisbon, Portugal? Then we have an exciting opportunity as a Back Office Support. Maintain core business operations, handle administrative tasks, and deliver deep analysis on customer data.Your responsibilities and impact working as a a Back Office Support for Video Gaming Brand will be:Managing administrative and...

  • Back Office Support For Video Gaming Brand Dutch Speaker

    2 semanas atrás

    Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Are you ready to start your career in Lisbon Portugal Then we have an exciting opportunity as a Back Office Support. Maintain core business operations handle administrative tasks and deliver deep analysis on customer data. Tasks Your responsibilities and impact working as a a Back Office Support for Video Gaming Brand will be: Managing administrative and...

  • Italian Back Office Advisor for a Video Game Brand

    2 semanas atrás

    Lisboa, Lisboa, Portugal Foundever Tempo inteiro

    Italian Back Office Advisor for a Video Game Brand - Portugal Req ID#: Lisboa, Portugal, PT Job Description: Come and work with us. Do you want to be part of a team whose motto is Play Has No Limits?Are you Italian native or fluent with strong English communication skills? Looking to make your career in a multicultural environment? So we have the perfect...

  • German Back Office Advisor For A Video Game Brand

    2 semanas atrás

    Lisboa, Lisboa, Portugal Sitel Corp. Tempo inteiro

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: German Back Office Advisor for a Video Game Brand - Portugal Lisboa, Portugal, PT Job Description: Come and work with us. Do you want to be part of a team whose motto is Play Has No Limits?Are you Germannative or fluent...

  • Dutch Back Office Advisor For A Video Game Brand

    2 semanas atrás

    Lisboa, Lisboa, Portugal Sitel Corp. Tempo inteiro

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Lisboa, Portugal, PT Job Description: Come and work with us. Do you want to be part of a team whose motto is Play Has No Limits?Are you Dutch native or fluent with strong English communication skills? Looking to make your career in a multicultural environment? So we...

  • German Back Office Advisor for a Video Game Brand

    2 semanas atrás

    Lisboa, Lisboa, Portugal Foundever Portugal Tempo inteiro

    As a global leader in customer experience (CX), we make a difference for customers 9 million times each day. Together, we are proud to be the team behind the best experiences for +750 of the world's leading, most innovative brands. Driven by our values, empowered by an award-winning culture and connected across 45 countries, our people are at the heart of...

  • German Back Office Advisor For A Video Game Brand

    2 semanas atrás

    Lisboa, Lisboa, Portugal Sitel Corp. Tempo inteiro

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: German Back Office Advisor for a Video Game Brand - Portugal Lisboa, Portugal, PT Job Description: Come and work with us. Do you want to be part of a team whose motto is Play Has No Limits? Are you German native or fluent...

  • Italian Back Office Advisor For A Video Game Brand

    2 semanas atrás

    Lisboa, Lisboa, Portugal Sitel Corp. Tempo inteiro

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert:Lisboa, Portugal, PT Job Description: Come and work with us. Do you want to be part of a team whose motto is Play Has No Limits? Are you Italian native or fluent with strong English communication skills? Looking to make your career in a multicultural environment? So we...

  • Dutch Back Office Advisor For A Video Game Brand

    2 semanas atrás

    Lisboa, Lisboa, Portugal Sitel Corp. Tempo inteiro

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert:Lisboa, Portugal, PT Job Description: Come and work with us. Do you want to be part of a team whose motto is Play Has No Limits? Are you Dutch native or fluent with strong English communication skills? Looking to make your career in a multicultural environment? So we...

  • German Back Office Advisor for a Video Game Brand

    2 semanas atrás

    Lisboa, Lisboa, Portugal Foundever Tempo inteiro

    Come and work with us.Do you want to be part of a team whose motto is Play Has No Limits?Are you German native or fluent with strong English communication skills?Looking to make your career in a multicultural environment?So we have the perfect opportunity for youOur client is a world market leader gaming brand of home video game consoles and production...

  • Dutch Back Office Advisor for a Video Game Brand

    2 semanas atrás

    Lisboa, Lisboa, Portugal Foundever Tempo inteiro

    Come and work with us.Do you want to be part of a team whose motto is Play Has No Limits?Are you Dutch native or fluent with strong English communication skills?Looking to make your career in a multicultural environment?So we have the perfect opportunity for youOur client is a world market leader gaming brand of home video game consoles and production...

  • French Back Office Advisor for a Video Game Brand

    2 semanas atrás

    Lisboa, Lisboa, Portugal Foundever Portugal Tempo inteiro

    Come and join our teamAre you ready to be part of a team that lives by the motto Play Has No Limits?Are you a native French speaker or fluent in French with strong English communication skills?If you are looking to build your career in a diverse and inclusive environment,we have an exciting opportunity for you.Our client is a leading global brand in the...

  • Dutch Back Office Advisor for a Video Game Brand

    2 semanas atrás

    Lisboa, Lisboa, Portugal Foundever™ Tempo inteiro

    Come and work with us. Do you want to be part of a team whose motto is Play Has No Limits?Are you Dutch native or fluent with strong English communication skills? Looking to make your career in a multicultural environment? So we have the perfect opportunity for you Our client is a world market leader gaming brand of home video game consoles and production...

  • German Back Office Advisor for a Video Game Brand

    2 semanas atrás

    Lisboa, Lisboa, Portugal Foundever Portugal Tempo inteiro

    Come and work with us. Do you want to be part of a team whose motto is Play Has No Limits?Are you German native or fluent with strong English communication skills? Looking to make your career in a multicultural environment? So we have the perfect opportunity for you Our client is a world market leader gaming brand of home video game consoles and production...

  • Gaming Support With Ukrainian

    2 semanas atrás

    Lisboa, Lisboa, Portugal SmartRecruitments Tempo inteiro

    Our client is a video gaming brand that consists of five home video game consoles, two handhelds, a media center, and a smartphone, as well as an online service and multiple magazines. The brand is produced by Sony Interactive Entertainment, a division of Sony.Working hours:Monday to Friday from 08:00 to 19:00 (40h/week) Loation:Lisbon The...

  • Gaming Support With Ukrainian

    2 semanas atrás

    Lisboa, Lisboa, Portugal Smartrecruitments Tempo inteiro

    Our client is a video gaming brand that consists of five home video game consoles, two handhelds, a media center, and a smartphone, as well as an online service and multiple magazines. The brand is produced by Sony Interactive Entertainment, a division of Sony.Working hours:Monday to Friday from 08:00 to 19:00 (40h/week)Loation: LisbonThe activities:Customer...

  • Gaming Specialist Back Office

    4 semanas atrás

    Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    If living abroad, making international friends and enjoying life in Portugal tempts you, we might be the perfect match We are looking for a person who is ready for challenges and supports customers with their questions. You are responsible for the needs of the customers and find the best solution to make them happy again.Your responsibilities and impact as...