IT Specialist, Junior IT Change Manager
1 semana atrás
Time Type:
Full Time
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Junior IT Change Manager will help coordinate all change activities and initiatives within an department Centre of Insights and Analytics.
You will be a part of the team responsible for the overall quality of the change management process by ensuring that requested changes meet business objectives.
Main tasks and responsibilities
- Review and record requests for change (RFCs)
- Creating and owning open Change Requests within Centre of Insights and Analytics department.
- Validating the eligibility of change, implementation steps, applicable risk mitigations, backout plans and planned schedule
- Allocating changes to appropriate teams for assessment and authorization, according to the change model
- Monitoring and reviewing the activities of the teams that build and test changes
- Facilitating Emergency Change approval
- Reviewing retrospectively registered changes for process compliance
- Helping Run and Support Team on daily basis task (deployment, monitoring)
Key deliverables
- Change requests categorization and prioritization
- Change Advisory Board meetings
- Change management strategy
- Azure deployments
Key personal skills and experience
- Understanding of business needs, targets, and processes, as well as the technology opportunities to improve business
- Experience with virtual teams
- Experience with Service Delivery and ITSM process management would be a plus
- Good communication and interpersonal skills
- Ability to take decisions and execute them
- Knowledge of SQL database, MS Azure will be an added advantage.
- Good English level
What we offer:
- Challenges in an international environment
- Career development opportunities
- Internal training catalogue
- Permanent contract
- Private medical care
- Comprehensive onboarding program
- Buddy
- Scandinavian work culture
- Worklife balance
- Culture of feedback
- Work schedule 35h/week
- Hybrid and flexible work
- Good access to public transports
DSV - Global Transport and Logistics
DSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals.
When you join DSV, you are working for one of the very best performing companies in the transport and logistics industry.
You'll join a talented team of more than 75,000 employees in over 80 countries, working passionately to deliver great customer experiences and high-quality services.
DSV aspires to lead the way towards a more sustainable future for our industry and are committed to trading on nature's terms.
We promote collaboration and transparency and strive to attract, motivate and retain talented people in a culture of respect.If you are driven, talented and wish to be part of a progressive and versatile organisation, we'll support you and your need to achieve your potential and forward your career.
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