Product Manager
2 semanas atrás
We're a positive platform for good, bringing together an incredible creative community made up of our people, our partners, and our customers.
PRODUCT
We're the customer experts and advocates.
Our teams work on the end-to-end product lifecycle; from understanding the motivations and needs of our customers and partners to designing and testing hypotheses to creating industry-leading experiences for luxury shoppers, sellers, and service providers.
We set our Product vision and achieve our strategy in close partnership with teams across the business.THE ROLE
As a member of the Consumer Product team for Private Client, you will be responsible for promoting the product strategy and definition by translating our most valuable customer needs and goals into business and product requirements.
You will partner with the Analytics, Research, Design, Private Client, Engineering, and other Consumer Product teams to deepen our customer understanding and build experiences that will nurture their loyalty and relationship with Farfetch.
WHAT YOU'LL DO
- Contribute to establishing a clear product roadmap for remit, which feeds into the broader domain strategy and Consumer Products strategy;
- Always starts with user needs and acts as the voice of the user within team development and ensures that anything shipped meets users' needs.
- Translates user needs to user stories and ensures that development meets/exceeds user needs and is of high quality. Defines the fidelity needed for different stages of rollout.
- Partnering with design to develop designs that meet customer needs and solutions
- Assesses if concept features are needed, how they solve customer problems, and how they contribute to a measurable business objective.
- Create business cases for customer opportunities and feature development within your domain.
- Support to define the metrics for customer opportunity and feature development within your domain.
- Provides support to the domain development team to set and socialize clear goals for their remit.
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