Pqu Annotation Agent

2 semanas atrás

Oeiras, Lisboa, Portugal Manning Global Tempo inteiro
Seeking a Business Associate for our project to undertake labelling annotation and dialogue evaluation on

text data to assess and improve. This team plays a critical role in capturing the Percentage of Queries

Understood by Virtual Assistant as per Natural Language Understanding.

Skills require high attention to details and ability to adapt to dynamic changes due to emerging business

requirements.

Each annotator/business associate is responsible for annotating the given query by comparing the

available guidelines and context. When it is in-scope, the query should be annotated and when it is out of

scope (ambiguous or complex) it should be flagged. The Business Associate/Annotator should have

logical/reasoning capabilities, and language skills to process and make sense of the information that

needs to be annotated efficiently.

Responsibilities:

  • Identifying and making sense of language patterns
  • Should be able to identify the patterns & the meaning from composition of words of assigned language
  • Able to identify similarities and differences between various intentions uttered on Virtual Assistant
  • Good communication skills, ability to identify the gaps and suggest improvement plans
  • Deliver excellent performance to achieve and exceed contractual SLA
  • Ensuring production quality and target KRAs are met
  • Meet expectations of process and should be able to sense business requirements
  • Flexibility in working hours basis the business requirement
  • Maintaining confidentiality and adhering to company/customer policies

Requirements:

  • A Bachelor's degree in any stream, or a related discipline
  • Excellent communication and Proficiency in Grammar (In EN & Required Language)
  • Problemsolving and logical reasoning skills
  • Comfortable working in a fast paced, highly collaborative, and dynamic work environment
  • Ability to handle pressure and a natural go getter

  • Pqu Annotation Agent

    2 meses atrás

    Oeiras, Portugal Manning Global Tempo inteiro

    Seeking a Business Associate for our project to undertake labelling annotation and dialogue evaluation on text data to assess and improve. This team plays a critical role in capturing the Percentage of Queries Understood by Virtual Assistant as per Natural Language Understanding. Skills require high attention to details and ability to adapt to dynamic...