French Speaking Customer Service Agent

2 semanas atrás


Lisboa, Lisboa, Portugal Logical Recruitment Partners Tempo inteiro

We have an amazing opportunity for a French speaker to live in sunny Lisbon, and work as a Customer Support Agent for a major insurance provider.

This is a great chance for someone looking to spend the Summer in the Sun or relocate your life to somewhere where the sun is out most of the year.


Responsibilities:

  • Handle incoming calls and chats from clients seeking information about their insurance policies.
  • Process client requests, including updating policy information in our administration system and sending correspondence to insured individuals.
  • Assist with policy changes, updating payment details, processing claims, and handling cancellation requests.
  • Maintain accurate and detailed customer records.

Requirements:

  • Fluent in French, both written and spoken (C1, C2)
  • Strong communication skills in English (B2)
  • Strong attention to detail
  • Experience with Back Office tasks

What we offer:
- €890 per month (14 months)

  • Performance bonus: €100 per month
  • Other Bonus €60 per month
- €7.23 per day in food card - an extra €159 per month

  • Relocation package : Flight Ticket Reimbursement after 6 months and Apartment Room with rent of 280€ for 12 months (discounted directly from the payslip)
  • Monday to Friday 7:30 am to 8 pm


If you are passionate about providing top-notch customer support and are excited about the opportunity to work in a dynamic and international environment, we would love to hear from you.


Tipo de oferta:
Período Integral

Benefícios:

  • Cartão/Ticket refeição
  • Seguro saúde

Horário de trabalho:

  • De segunda à sextafeira
  • Período diário

Tipos de pagamento complementares:

  • Bónus de performance
  • Subsídio de Natal


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