Application Management
1 semana atrás
What we offer:
- Assist with global business needs and help solve difficult topics.
- Become part of a fastgrowing international and diverse team.
What you will do:
- SAP) in the areas of logistics or ecommerce.
- Cooperation in global support as well as a continuous exchange of knowledge with the Headquarters Germany and our units in New York and Hong Kong.
- Analysis of incidents as well as followup and escalation management.
- Systematic analysis of incidents with the aim of avoiding problems in the future.
- Proactive and eventtriggered use of the monitoring system to identify acute and avoid potential future causes of faults.
What you'll bring:
- BE/ BTECH/ ME/ MCA degree in Computer Science, Engineering, Studies in Business informatics or equivalent education.
- Sound knowledge of process modeling, project management, and ITIL service management.
- The ability to manage multiple demands on your time, working with crossfunctional, virtual, and international teams.
- Ability to innovate and to effectively deal with rapid change in a positive manner.
- Excellent analytical thinking, problemsolving, organizational, and time management skills.
- Strong written and oral communication skills in English.
- Willingness to travel for business meetings, as required.
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