Customer Service Representative

1 semana atrás

Aveiro, Aveiro, Portugal Webhelp Tempo inteiro

Location

  • Aveiro, Portugal
    Language
  • French***
    Description:
    Experience the power of a gamechanging career


Are you looking for what's next? We're a global technology and services leader that powers the brands of the future.

We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.

And we're proud to be recognized with awards such as "World's Best Workplaces," "Best Companies for Career Growth," and "Best Company Culture," year after year.


If you're looking to grow and be inspired, as a
Customer Advisor in Aveiro, Portugal (On-site) you will ensure that performance goals are met across all operations.

And that we fulfill client expectations related to operational excellence:
high targets regarding quality, efficiency & customer journey improvement.

Career growth and personal development
We'll give you all the training, cutting-edge technologies, and the continuing support you'll need to succeed. At Concentrix, there's a real career and personal growth potential.

About 80% of our managers and leaders have been promoted from within That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned.


What you will do in this role

As a Customer Advisor, you will:

  • Help customers with from simple tasks such as finding opening hours to handling complex complaints.
  • Focus on providing firstclass customer service and assisting customers with a variety of questions and challenges
  • Work to achieve key goals such as customer satisfaction and quality
  • Provide accurate, valid, and complete information by using the right methods/tools.

Your qualifications

Concentrix is a great match if you:

  • Have a high level of French (written and oral) and fluent in English (B2)
  • Have excellent communication skills coupled with empathy and team spirit
  • Are available for rotating schedules
  • Have a positive attitude and a desire to provide good service
  • You're analytical by nature and able to anticipate problems and find solutions.
If you feel you don't check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it's this or another role.

What's in it for you
In this role, we offer benefits that help you support your unique lifestyle:

  • Full-time with indefinite contracts (negotiable depending on your experience and our client's needs)
  • Competitive salary and performance bonus
  • Central location in Aveiro, Portugal
  • Bringafriend (referral) bonus opportunities
  • Full paid training on the company and the project you'll be working on
  • Career development programs, specialized courses, and language classes

Experience the best version of you

Concentrix is an equal-opportunity employer

Eligibility to work


In accordance with Portugal's law, only applicants who are legally authorized to work in Portugal will be considered for this position.

  • Customer Representative

    1 semana atrás

    Aveiro, Aveiro, Portugal Concentrix Portugal Tempo inteiro

    Experience the power of a game-changing careerAre you looking for what's next? We're a global technology and services leader that powers the brands of the future. We help well-known brands - the ones you use every day - improve their businesses with technology and integrated solutions, in over 70 countries. And we're proud to be recognized with awards such...

  • Danish Customer Service

    1 semana atrás

    Aveiro, Aveiro, Portugal Recruit4Work S.L. Tempo inteiro

    Are you someone who likes to help people with their questions and do you want to experience the Mediterranean life? Then we have the job for you We are looking for customer service representatives who can ensure a friendly and positive customer service experience for the customers. While doing this you can experience the Mediterranean life by living in...

  • Norwegian Customer Service

    1 semana atrás

    Aveiro, Aveiro, Portugal Recruit4Work S.L. Tempo inteiro

    Are you someone who likes to help people with their questions and do you want to experience the Mediterranean life? Then we have the job for you We are looking for customers service representatives who can ensure a friendly and positive customer service experience for the customers. While doing this you can experience the Mediterranean life by living in the...

  • Norwegian Customer Serrvice

    1 semana atrás

    Aveiro, Aveiro, Portugal Recruit4Work S.L. Tempo inteiro

    Are you someone who likes to help people with their questions and do you want to experience the Mediterranean life? Then we have the job for you We are looking for customer service representatives who can ensure a friendly and positive customer service experience for the customers. While doing this you can experience the Mediterranean life by living in...

  • Dutch Customer Service

    1 semana atrás

    Aveiro, Aveiro, Portugal Recruit4Work S.L. Tempo inteiro

    For one of the biggest names in tech, we are looking for Customer Service agents. In this challenging role, you will help end clients solve technical problems and answer any questions they may have. Our ideal candidate isA natural team player - we believe in supporting and developing our peopleSomeone who loves to give and receive fantastic customer service...

  • Customer Service

    3 semanas atrás

    Aveiro, Aveiro, Portugal Adecco Recruitment Tempo inteiro

    A Adecco Recruitment encontra-se a recrutar para um prestigiado cliente no setor de têxtil de luxo, sediado na zona de Espinho. Procura integrar na sua equipa um Customer Service, fluente em Inglês (M/F). Responsabilidades. Garantir um atendimento personalizado e atempado aos clientes dos mercados atribuídos;. Ter em conta as necessidades do cliente,...

  • Customer Service

    2 meses atrás

    Aveiro, Aveiro, Portugal Adecco Recruitment Tempo inteiro

    A Adecco Recruitment encontra-se a recrutar para um prestigiado cliente no setor de têxtil de luxo, sediado na zona de Espinho. Procura integrar na sua equipa um Customer Service, fluente em Inglês (M/F). Responsabilidades. Garantir um atendimento personalizado e atempado aos clientes dos mercados atribuídos;. Ter em conta as necessidades do cliente,...

  • Customer Service Assistant

    1 semana atrás

    Aveiro, Aveiro, Portugal Bt - Recrutamento e Selecção Tempo inteiro

    A B.Recruit está a recrutar um Customer Service Assistant (M/F), fluente em Francês, para o seu Cliente The Navigator Company, em Aveiro.Este profissional terá como principais responsabilidades: Contatar os clientes, assegurando um elevado nível de satisfação; Identificar oportunidades de otimização dos níveis de serviço e custos; Assegurar o...

  • Customer Service Aveiro

    1 semana atrás

    Aveiro, Aveiro, Portugal Adecco Recruitment Tempo inteiro

    A Adecco Recruitment encontra-se a recrutar para um prestigiado cliente no setor de têxtil de luxo, sediado na zona de Espinho. Procura integrar na sua equipa um Customer Service, fluente em Inglês (M/F). Responsabilidades Garantir um atendimento personalizado e atempado aos clientes dos mercados atribuídos; Ter em conta as necessidades do cliente,...

  • Sales Representative Sports Medicine

    1 semana atrás

    Aveiro, Aveiro, Portugal Smith & Nephew Tempo inteiro

    Sales Representative Sports Medicine (Andalucia Occidental) page is loaded Sales Representative Sports Medicine (Andalucia Occidental) Apply locations ESP - Field time type Full time posted on Posted 2 Days Ago job requisition id R74518 Life Unlimited . En Smith+Nephew diseñamos y fabricamos tecnología que elimina los límites de la vida.Actualmente...

  • Consultor de Serviço

    1 semana atrás

    Aveiro, Aveiro, Portugal Salvador Caetano Tempo inteiro

    Job DescriptionAcabaste de chegar ao mundo Caetano Baviera. Representamos 3 marcas automóvel: BMW, BMW Motorrad e MINI. Fazemos parte da Salvador Caetano e estamos sempre em movimento à procura dos melhores talentos. Criamos valor nos nossos negócios, de olhos postos no futuro, apostando na inovação e melhoria contínua.Esta pode ser a viagem que te...

  • Assessor de Serviço

    1 semana atrás

    Aveiro, Aveiro, Portugal Salvador Caetano Tempo inteiro

    Acabaste de chegar à Caetano Auto. Somos o concessionário oficial da Toyota e Lexus e fazemos parte da Salvador Caetano. Dedicamo-nos à comercialização de automóveis novos e usados e à assistência pós-venda e de colisão.Fazemos os automóveis chegar até às pessoas, para que possam ir mais longe. Para fazer este motor acelerar, procuramos pessoas...

  • Assessor de Serviço

    1 semana atrás

    Aveiro, Aveiro, Portugal CAETANO BAVIERA Tempo inteiro

    Acabaste de chegar ao mundo Caetano BavieraRepresentamos 3 marcas automóvel:BMW, BMW Motorrad e MINI. Fazemos parte da Salvador Caetano e estamos sempre em movimento à procura dos melhores talentos. Criamos valor nos nossos negócios, de olhos postos no futuro, apostando na inovação e melhoria contínua. ​ Esta pode ser a viagem que te fará chegar...

  • Media Channel Advisor

    1 semana atrás

    Aveiro, Aveiro, Portugal Eugenia Talent Tempo inteiro

    Job Title: Customer Service Representative for French Television Channel at Company XType of Position: Full-timeKey Languages: French (Native)Sector: Customer ServiceAbout Company X: Are you passionate about providing excellent Customer Service? Would you like to be part of a top company in the industry? Here's your opportunity to shine as a Customer Service...

  • Consultor de Serviço

    1 semana atrás

    Aveiro, Aveiro, Portugal Salvador Caetano Tempo inteiro

    Acabaste de chegar ao mundo Caetano BavieraRepresentamos 3 marcas automóvel:BMW, BMW Motorrad e MINI. Fazemos parte da Salvador Caetano e estamos sempre em movimento à procura dos melhores talentos. Criamos valor nos nossos negócios, de olhos postos no futuro, apostando na inovação e melhoria contínua.Esta pode ser a viagem que te fará chegar mais...

  • Consultor de Serviço

    1 semana atrás

    Aveiro, Aveiro, Portugal Salvador Caetano Tempo inteiro

    Acabaste de chegar ao mundo Caetano Baviera. Representamos 3 marcas automóvel: BMW, BMW Motorrad e MINI. Fazemos parte da Salvador Caetano e estamos sempre em movimento à procura dos melhores talentos. Criamos valor nos nossos negócios, de olhos postos no futuro, apostando na inovação e melhoria contínua.Esta pode ser a viagem que te fará chegar mais...

  • Assessor de Serviço

    1 semana atrás

    Aveiro, Aveiro, Portugal CAETANO BAVIERA Tempo inteiro

    Acabaste de chegar ao mundo Caetano BavieraRepresentamos 3 marcas automóvel:BMW, BMW Motorrad e MINI. Fazemos parte da Salvador Caetano e estamos sempre em movimento à procura dos melhores talentos. Criamos valor nos nossos negócios, de olhos postos no futuro, apostando na inovação e na melhoria contínua.Esta pode ser a viagem que te faz chegar mais...

  • French Speaking Customer Advisor

    1 semana atrás

    Aveiro, Aveiro, Portugal Cross Border Talents Tempo inteiro

    Join our energetic and innovative ecommerce company a market leader committed to providing topnotch customer experiences worldwide. We offer a diverse range of products and services designed to meet the varied needs and preferences of our global customer base. As we continue to grow and expand we are looking for a dedicated and enthusiastic Frenchspeaking...

  • French Speaking Customer Advisor

    1 semana atrás

    Aveiro, Aveiro, Portugal Cross Border Talents Tempo inteiro

    Join our energetic and innovative e-commerce company, a market leader committed to providing top-notch customer experiences worldwide. We offer a diverse range of products and services designed to meet the varied needs and preferences of our global customer base. As we continue to grow and expand, we are looking for a dedicated and enthusiastic...

  • French Customer Support

    1 semana atrás

    Aveiro, Aveiro, Portugal VERTENTE HUMANA - TRABALHO TEMPORÁRIO - RECRUTAMENTO E SELEÇÃO Tempo inteiro

    Are you a French speaker who is looking for an opportunity to grow in a multicultural environment? Vertente Humana is currently recruiting French speakers to work in exciting projects for internationally recognized brands. Our client is a renowned company located in Aveiro.Tasks:Handling all incoming customer requests by phone, email and chat, in line with...