Swedish-speaking Customer Support Advisor in sunny Lisbon

4 semanas atrás

Lisboa, Lisboa, Portugal Nordic Jobs Tempo inteiro

Letar du efter en karriär i Portugals soliga huvudstad? Vår kund i Lissabon centrum behöver svensktalande supportagenter

Vill du ha en givande karriär på uppdrag av världens mest spännande varumärken? Gå med i vår kunds mångkulturella team och gör en verklig inverkan på kundens verksamhet varje dag. Vi tar ombord tekniska supportrådgivare för att ge bra kundsupport, upprätthålla kvalitet och förbättra prestanda varje dag. Om du älskar att hjälpa andra och har en naturlig nyfikenhet är vi en perfekt match. Väx med dem, visa upp dina färdigheter, bygg din karriärväg och njut av varje ögonblick i ett människofokuserat globalt företag.

Som ett svensktalande kundsupportrådgivare kommer du att:

  • Svara och hantera ärenden och ärenden från huvudkanalerna som telefon, chatt och mail.
  • Hantera frågor från både B2B-kunder och B2C-kunder.
  • Lös produkt- eller tjänsteproblem genom att klargöra kundens klagomål.
  • Ge korrekt, giltig och fullständig information genom att använda rätt metoder / verktyg.

Vi kommer att vara en bra match om du:

  • Ha en hög nivå av svenska (skriftligt och muntligt) och flytande engelska (B2)
  • Ha utmärkta kommunikationsförmågor i kombination med empati och laganda.
  • Har tidigare erfarenhet av kundservice
  • För personer bosatta utanför EU är det obligatoriskt att ha ett giltigt arbetstillstånd

Vad vi erbjuder dig:

  • Starkt kompensationspaket (14 månatliga betalningar per år plus bonus)
  • Månatlig måltidsersättning som betalas med kupongkort (netto)
  • Privat sjukförsäkring (efter 6 månader)
  • Personliga och karriärutvecklingsprogram och mentorskap för att utveckla färdigheter
  • Möjlighet att delta i ett växande mångkulturellt projekt
  • Flexibelt schema från måndag till lördag
  • Arbeta i en mångsidig miljö med människor från över 75 nationaliteter
  • Dra nytta av våra moderna bekvämligheter, många rabatter i lokala företag, gratis medicinska möten på kontoret, sport- och sociala ansvarsaktiviteter, interna fester och mycket mer
  • Vi främjar rörlighet mellan företag för att arbeta på någon av våra anläggningar runt om i världen
  • Omplaceringspaket och boende garanterat (i 12 månader)
  • Arbetsplats: Arbeta hemifrån (för personer som redan är baserade i Portugal)

Nordic Jobs Worldwide

Nordic Jobs Worldwide är ett professionellt nordiskt rekryteringsföretag fokuserat på att koppla samman kandidater från Sverige, Finland, Norge och Danmark med företag från hela världen.

Nordic Jobs Worldwide är störst i Norden på språkrekrytering, med kontor i Oslo, Tallinn, Malaga, Malta och Lissabon. Vi matchar de mest spännande jobben med nordiska talanger i hela världen. Vi har hjälpt över 3000 personer att hitta sitt drömjobb med våra 300+ partners i över 30 olika länder.

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