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B2C Digital Transformation

2 meses atrás

Lisboa, Lisboa, Portugal ONE - Recruitment Agency Tempo inteiro

O nosso parceiro é uma Sociedade Anónima Desportiva de um prestigiado clube que pretende recrutar um(a) B2C Digital Transformation para integrar a sua equipa e ficar alocado a projectos tecnológicos, nomeadamente projectos digitais.

Esta posição é baseada em Lisboa.

Descritivo da Função:

  • Definir estratégias de bilhética, em parceria com a Directora B2C, incluindo pricing (nomeadamente, tabelas de preços e quantidades), bem como colaborar na definição do plano de gestão de convites institucionais e dos timings;
  • Controlar e reportar as métricas relativas à bilhética, elaborando documentação, relatórios, apresentações e/ ou outros instrumentos necessários e de apoio à tomada de decisão;
  • Assegurar o funcionamento da bilheteira no diaadia, certificando o seu alinhamento com a estratégia definida, incluindo a preparação atempada de cada jogo e o contacto recorrente entre os stakeholders envolvidos no processo;
  • Participar na melhoria contínua da proposta de valor para os sócios, de acordo com análises e estudos de mercado, bem como propor, e após aprovação, implementar e acompanhar a implementação de novas iniciativas e de um novo plano estratégico de comunicação para os sócios;
  • Gerir e actualizar a base de dados de sócios, garantindo a limpeza e eliminação de fraudes;
  • Participar na definição de novas estratégias relativas a produtos existentes ou a novos produtos (nomeadamente produtos digitais ou de bilhética, entre outros);
  • Pesquisar e desenvolver estudos de mercado sobre as tendências e melhores práticas na área de B2C;
  • Participar na definição de novos procedimentos, nomeadamente a digitalização e automatização de processos, que permitam optimizar a eficiência na operação das diferentes áreas de B2C;
  • Elaborar e acompanhar reportes sobre as métricas relativas à área B2C.

Requisitos:

  • Licenciatura e/ou Mestrado em áreas como Gestão, Economia ou Engenharia;
  • Experiência mínima de 35 anos em posições de Consultant/Senior Consultant;
  • Experiência profissional em Big Four (E&Y, Deloitte, PWC e/ou KPMG);
  • Fortes competências em Microsoft Office (Excel, Word, Power Point];
  • Experiência em Power BI e/ou outras ferramentas analíticas;
  • Nível de inglês avançado (B2);
  • Capacidade de solução de problemas e tomada de decisões;
  • Inovação;
  • Planeamento estratégico;
  • Espírito de equipa e capacidade de liderança;
  • Técnicas de vendas.

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