Android Enterprise, Partner, and Customer Engineering

Há 2 dias

Lisboa, Lisboa, Portugal Match Profiler Tempo inteiro



Android Enterprise, Partner, and Customer Engineering (m/f) - Hybrid (Lisbon, Coimbra or Braga)

Descrição da função

Match Profiler is an Information Systems consultant who has been working in the national and international market since 1999. We have multidisciplinary skills and IT know-how that allow us to contribute, optimize and progress with our clients.
We are currently recruiting, for integration in our internal team/client, professionals with the following profile:

Android Enterprise, Partner, and Customer Engineering (m/f) - Hybrid (Lisbon, Coimbra or Braga)

What do you need to have:
Hard Skills:

• Carry out the daily running of the Android Enterprise Customer Community, ensuring that the community remains a healthy and inviting place to be part of. Dealing with any SPAM, reported posts and any potential member conflict.

• Engage with members in the community and via direct messages. Always on the lookout for opportunities to build relationships.

• Coordinating with TAMs to answer any unanswered questions and escalate any issues that have been reported by members through the appropriate channels.

• Manage the end-to-end operations; uploading monthly stats to Salesforce, swag distribution and regular check ins with the PEs.
o Collaborate with the Senior Community Manager on adapting the program to specifically fit the needs of the community.

• Support the Customer Success team in gathering and reporting on metrics / insights.

• Proactively support engagement content creation, writing and scheduling. Identify opportunities to create resources that help and engage our customers.

• Manage multiple, competing priorities in a fast-paced, constantly changing environment. Ability to work independently and proactively. Happy to carry out tasks that are repetitive in nature.

• Nice to have; working knowledge of Khoros Community Platform and a knowledge of Mobility a real advantage.

Soft skills

• Good communication

• Team spirit

• Proactivity

• Time management

What we can offer:

• Personalized support from your team

• Your manager will take into consideration your motivations and suggestions

• Victories will be celebrated together

• Your HR and Support Teams will always be available to help

• Constant feedback on your work

• A network of hundreds of partnerships with companies from numerous sectors that offer you exclusive discounts (health, well-being, travel, gastronomy, culture, leisure, training, etc)

• And, of course, many gatherings and social events

To respond to this opportunity, send us your CV to the following e-mail address ---@---

Experiência Mínima:

  • 0

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