SPA Receptionist

Há 1 mês

Lisboa, Lisboa, Portugal TOPSPA Tempo inteiro

TOPSPA Collection includes 8 Spa Units, national and international recognized by their quality of service and innovation, having become a reference for those whom seeking for a successful and stable project.

We're proud to state that we're the most awarded company in Portugal by the World Luxury Spa Awards

If you:

  • Are fluent in Portuguese and English (mandatory);
  • Have experience in customer service as Receptionist (experience as Hotel or Spa/Wellness Receptionist is valued, but we'll consider other areas as well);
  • Are passionate about customer contact;
  • Have confidence to deal with the challenges of customer service, good ability of argument and communication;
  • Consider yourself the face of the first contact with the client, approach them politely and are ready to respond to their needs;
  • Are dynamic and able to work as a team;
  • Have the ambition to integrate a young and dynamic team at a company that enhances your development/career ...
...Take a chance to apply and meet us

Main responsibilities:

  • Welcoming customers and monitoring their experience, responding to their needs;
  • Management of service channels (telephone, email and whatsapp);
  • Agenda/booking management;
  • Invoicing;
  • Handling complaints and other tasks inherent to the smooth running of the Spa, in coordination with the direct manager.

We offer:

  • Base salary and commissions since we are flexible and value individual differences, the conditions will be adjusted to your knowledge and experience;
  • Initial and ongoing professional training;
  • Career management at a national level;
  • Integration in a project that will make a difference to your personal and professional development.
Send your application with an updated CV with the reference RS – LX 01/24 to:

  • @
  • ;
- or through our website at

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