Content Moderator

Há 1 mês

Lisboa, Lisboa, Portugal Tech Mahindra Lisbon Tempo inteiro

We're Tech Mahindra, a multinational Technology Company with 30 years of experience and with more than associate providing Information Technology and Business Process Outsourcing Services.

We're looking for natives to join our Content Moderators team.

Responsibilities:

  • Review content (text / image) and conduct the content quality control, ensuring the content complies with Content Moderation Guidelines (for example slurs, cuss words, adult content, and uncivil content)
  • Become and remain knowledgeable about online community standards
  • Thoroughly check content with quality and accuracy
  • Approve or disapprove new and changed submissions based on the Moderation Guidelines
  • Understanding client policies and guidelines and making decisions based on them
  • Conducting secondary web research to know what users are searching so that relevant information can be provided
  • Creative writing, consistent format and citations
  • To do Peer audits as a part of the process model and also to assist in training as per need

Requirements:

  • Native speakers in the following language: Polish
  • Strong communication (both written and verbal)
  • High on learning quotient i.e. quick learner
  • Good to have past experience in chat process
  • Good knowledge of internet culture
  • Well versed with virtual assistant
  • Strong attention to detail and ability to multi-task projects and deliverables
  • Contextual knowledge and ability to adapt decision-making to different situations and settings
  • A flexible approach to the moderation process, depending on emerging formats, trends and technology
  • Demonstrated creative problem-solving approach and strong analytical skills despite the ambiguity of workflows or instructions
  • Proven ability to balance multiple priorities
  • In the context of this role, individuals will be exposed to potentially disturbing content and will need a level of resilience and maturity

Our offer:

  • Base salary above average
  • Meal allowance (7,63€ per day worked, in meal card)
  • Healthcare and Dental Insurance (since day one)
  • Initial and continuous Training
Our cultural values are Driving positive Change, Celebrating each moment and Empowering all to rise.

Others:

  • Work from Office in Oeiras (Transport allowance will be provided or Shuttle)
  • Candidates must have a valid Portuguese residence card
Curious? Send us your resume @

Regardless of whether you are a career changer * or an IT expert *: Apply now with your résumé and become part of the Tech Mahindra family - we look forward to seeing you
Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company.

All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin or disability.

All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions.

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