Automotive Field Services Technician

4 semanas atrás

Coimbra, Coimbra, Portugal Stratio Automotive Tempo inteiro
Field Services Technician

Stratio is the World's Leading Real-time Predictive Fleet Maintenance Platform.

The company's proprietary technology combines large-scale processing with the latest machine learning techniques to prevent hundreds of thousands of breakdowns from happening every day, thus saving millions of people from the hassle of public transportation delays, postponed deliveries, or late arrival of essential goods.

Stratio's platform enables zero downtime for 5 of the 10 largest transportation companies in the world and, in 2021, raised an investment of $12 million to boost leadership in predictive fleet maintenance.

Fleet operators in Europe, North America, Asia-pacific, and Latin America trust Stratio's technology to fully leverage the data under the hood to safeguard operations, and keep customers happy.

Stratio's technology has enabled transportation for 1.3 billion people so far.

Your contribute to a #zerodowntimefuture

You'll be responsible to conduct field work regarding the installation, uninstallation, reinstallation, and recall of the Stratio Databox, our in-vehicle data collection unit, following the defined processes.


You will be part of our amazing Service team, who support our valued customers with all their post sales needs; Installation, Support & Customer Success.


As an Automotive Field Technician you will:

  • Perform field work or remote support to Install Hardware Solution;
  • Perform field work or remote support to fix Stratio Hardware Solution issues affecting the service;
  • Perform training to customers and partners related to work with Stratio Hardware solutions;
  • Report work progress to the supervisor;
  • Report customer feedback to the supervisor;
  • Represent Stratio in front of the customer professionally;
  • Help the supervisor with the documentation of the field work.
This is what we believe is needed for this role

  • Technical degree or certification on electrical or mechanical area;
  • Driver's license B;
  • Full Availability and flexibility to travel abroad;
  • Great level of autonomy and ability to work under pressure;
  • Independent user of the English language.
Bonus Points

  • Knowledge working with Diagnostic Equipment;
  • Knowledge and understanding on invehicle communication networks;
  • Understanding on OBD, UDS, FMS, ISO 15765, J1939, J1708, KWP2000 or any other protocol used in vehicle networks;
  • Previous experience in automotive/electrical maintenance;
  • Knowledge of other languages (Spanish, French, etc).
What we offer

  • Salary revised annually according to demonstrated progression;
  • Food allowance (8,70€/day) and meal allowance when travelling;
  • Health insurance for employees and their children;
  • Longterm integration after successful onboarding;
  • Computer, mobile phone and SIM card for professional use;
  • Quarterly Events to discuss Strategy;
  • Autonomy and Ownership Culture;
  • Continuous feedback culture;
  • Innovation Mindset;
  • Career Acceleration.
Location
Coimbra

Apply here

  • We want inspiring individuals in our teams, where age, race, gender, sexual orientation, politics and religion do not matter, and seek to create a tolerant and open space for everyone.
We thrive to provide an inclusive and trustworthy environment.

You can find our Culture Manifesto and more team information in our career website >>

Take the road with us

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