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Customer Service for a Medical Device Company

4 meses atrás

Lisboa, Lisboa, Portugal portugalbs Tempo inteiro
The Company.

You are interested in medicine?
You would like to help people with a disease?
Work for a medical device company, that wants to make the life of people with diabetes easier.
Are you looking for a new experience to grow personally and professionally? – Be part of an international team in the amazing Lisbon

The Job.

Working for this innovative medical device company - that means taking care of inqueries from the customers all about the Omnipod-Product, an Insulin Management System.

From responding inbound calls, being responsible of orders, coordination of product shipment to customers, providing support and direction to customers, resolve their issues in a timely and empathetic manner and encouraging customers compliance with product utilization.

The Profile.


The company is recruiting on soft skills, regardless of your field of studies – they will train you in each aspect of the job.

Are you customer service oriented, have good communication skills, pro-active and a team player? Then they might have an opportunity for you to join them
– You are a fluent German speaker and have a good level of English
– You are energetic and innovative
– You are a fast thinker and work proactively
– Motivation and teamwork are some of your soft skills
– You are interested in Medicine
– You have excellent communication skills
– You have an intercultural mind and willing to work with many other nationalities

The Offer.

– Type of contract:
a long-term fixed term contract, renewable every year

– Working hours:
full time (40h/week) on rotating shifts (nightshifts included, schedule 24/7)

– Salary conditions (*) – 2 options:
a)

Including free accommodation (shared flat, all bills included): 950€ gross/month
b)

Excluding accommodation: 1.400€ gross/month

– For international candidates:
– Reimbursement of your initial flight expenses after 9 months
– Airport pick up
– Yearly two-way flight ticket back to your home country (within the EU)
– Help in paperwork, opening bank account, etc. upon your arrival
– Free Portuguese lessons, cooking classes, sport activities and social events organized by the company
– Real career opportunities in different career paths

(*)Compensation during training period if successful (5 days): 50% of your hourly wages (lower taxes)

Hi, I'm Katharina from Blu Selection. I'll take care of your recruitment process for this position. Feel free to call me at or reach me via LinkedIn.

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