Customer Service for Online Video Platform
Há 1 mês
- Please apply only if you hold EU citizenship or valid work permit for Portugal
Your responsibilities and impact as a Customer Service Agent for Online Video Platform will be:
Helping users with any questions related to their accounts, the platform in general etc;
Providing the best possible answers and solutions to questions and concerns from customers in the way you are the most confident with: over the phone, via e-mail or social media;
Delivering calm and resourceful troubleshooting for customer queries regarding their customer experience;
Being in contact with other departments and redirecting related cases and issues to responsible departments
Ensuring and participating in the success of your department.
What's in it for you?
Schedule: 40h/week in rotative shifts (Mon-Sun, 8 AM to 8 PM)
Meal vouchers + Transportation allowances
Private health insurance after 6 months
Relocation Package
Pleasant and inspiring working atmosphere in an international environment
Opportunity to be part of a rapidly expanding global organization working with world famous brands
Professional development and clear career path
Training & development opportunities
Competitive salary & relocation allowance and assistance
Free fruit, coffee, tea and water and a lot more
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Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroQuality and Service are what itÇs all about in today's world for companies to remain competitive. This famous online video platform is looking for you to join its customer service specialist team in LisbonTasksYour responsibilities and impact as a Customer Service Agent will be: Helping users with any questions related to their accounts, the platform in...
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