Fraud Prevention Agent
4 semanas atrás
Your responsibilities and impact working as a Fraud Prevention Agent will be:
As a Fraud Prevention agent you will be assigned orders of web purchases which fall under the scope of doubtful integrity.
It is required to review an array of data and perform an investigation leading to acceptance or cancellation of an order.
Focal goal:
identifying nefarious activity
Identify and record deviating activities, discover trends, and flag emerging issues
Outreach to costumers via phone and email
Sharp and privacy-compliant conversational skills are necessary when discussing order details with bill payers and general customers.
Skills, qualifications and interests you need to succeed in this role:
You have a native level in German
You have an excellent level of English
You are a natural problem-solver
You are able to deliver deep analysis on customer data
You can work quickly and efficiently under deadline pressure
You can work independently and under minimal supervision
You pay great attention to detail and work with accuracy
You are motivated and with a positive mindset
You are a team player
You are client and service oriented
You are willing to stay in the country for the medium term at least (no summer or short term project)
What ́s in it for you?
Salary of 1.235€ gross per month (x14 per year € bonus/month
6 € meal voucher per work-day
Payment of up to 300 €/month for the rent (during the first 3 months) for relocating candidates
Reimbursement of flight tickets after 3 months
Full time job (40h/week), Monday-Sunday (Rotative shifts 7 am - 10 pm)
A stable job and opportunities to grow within the company
Contract as from the first day of training (training is paid 100%)
A family style working environment, while benefiting from an international and multicultural company
Opportunity to work for Top companies on the market
Initial 1 year contract
30 days of probation period
Start date:
ASAP
Your Future Company:
This company is about making our lives easier and better connected. Are you ready to join a brand which strives every day to revolutionize the world?
You will work for a company who cares about their employees, full of opportunities to learn and grow professionally and personally, all this in the amazing and new-hyped Lisbon.
Is this project not the best fit for you? Feel free to check our other opportunities for German speakers in Portugal or send us your CV to be considered for other projects or future opportunities.
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