Technical Support Engineer
Há 4 dias
Responsibilities
As a Technical Support Engineer, you will be working directly with clients to understand their needs and work proactively in systems monitoring.
Be part of the technical team to solve problems. Participate in on-call or shift (24h) and provide support for projects.Technical Requirements
- Minimum 3 years of experience as a technical support engineer;
- Experience working with Windows and/or Linux operating systems;
Knowledge of Cloud stack:
Kubernetes, ElasticSearch, AWS and MySQL;
- Knowledge of complex systems (ETL) and data flows;
- Experience working with SaaS applications.
- Experience working with ticketing systems such as Zendesk, Jira, etc.
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