Global IT Implementation Specialist
4 semanas atrás
Transcom is a rapidly expanding global customer experience specialist, with more than 50 service centers employing more than 30,000 people delivering services in 33 languages. The company provides CRM solutions to clients in a wide range of industry sectors including telecommunications and e-commerce, travel and tourism, retail, financial services and utilities. Do you want to join our fast growing IT community?
Join us as a Global IT Implementation Specialist
What's in it for YOU
What we are looking for:
Assist with requirements gathering and solution's processes Validate technical feasibility and efficiency of suggested solutions Ensure that all implementations are in line with applicable (security) policies and standards Apply customer-first approach and maintain close relationship with the internal client High School or Technical High School Diploma Degree in Computer Science from University or College is a plus Microsoft Certification is a plus Cloud (Azure/GCP) certification is a plus ITIL certification is a plus Minimum of 3+ years experience in any scripting language, Golang, MySQL, T-SQL, Javascript, Python or C++ Experience with contact center technologies, dialers, ACD systems is a plus Must have sound database knowledge (MS SQL preferred) Minimum 1 year experience in Web Application Development Basic understanding of segmented networks, 1+ years experience with working in a policy and process controlled enterprise IT environment
What Life at Transcom is like
Transcom Worldwide is one of the leading global customer experience companies, supplying local and global clients in multiple markets within our global footprint with forward-leaning customer experience solutions via different channels like voice, chat, social media etc. We are 30,000 customer experience specialists at 69 offices across 26 countries, delivering services in 33 languages to international brands in various industry verticals. At Transcom, we're relentlessly committed. To our clients and each other. Every day, someone starts their journey with Transcom. Taking the potential they have today, and turning it into skills for the future. Getting recognized for working hard, being a team player, and supporting others. Championing positive, lasting change in their teams and communities. That's just how we are at Transcom. Here we care, and root for each other. You're included, just as you are, from day one. And with the right mindset, there's no end to how far we can go together.
At Transcom, we follow our Values to a T, we live them, we breathe them, it is what we base our day to day work life on (and it is not just an empty promise, ask anyone).
We're here to support
We keep our promises
We come as we are
We're team players
We're lifelong learners
We're sure you loved everything you've read and heard, and would definitely love to learn more. In that case, apply, come talk to us, we are an open book. You will get all the nitty-gritty details, no hidden agendas, no false promises. What you hear/see, is what you get.
We would love to meet and talk to you And hopefully soon say: "Welcome to Transcom"
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