![Randstad Portugal](https://www.randstad.pt/search-app/assets/image/logo.png)
danish customer support
Há 2 dias
Are you available for rotative shifts and days off?
Would you like to work for a company involved in sports betting and gaming entertainment?
Our client wants to revolutionise the gaming space.
Intrigued?
responsabilidades chave
Handling customer inquiries via chat/e-mail/phone - including but not limited to product related (Sports, Casino, Poker) as well as cashier related matters;
Assessing individual issues and taking appropriate action to ensure customer needs are met;
Working in coordination with other teams based at different locations that share similar objectives;
Escalating system anomalies and general issues faced by customers to the relevant party;
Understanding Standard Operating Procedures and delivering service / quality standards to agreed level;
competências
Fluent in danish (C1 level);
Fluent in english (B2 level);
Excellent written and verbal skills as well as high interpersonal skill level;
Calm manner and able to work under pressure and be confident in answering a wide range of customer enquiries;
Ability to perform well in a multi-task/cultural environment;
Good computer skills;
Interest in Sports, Casino and Poker products would be a benefit;
principais benefíciosWhat we have to offer you:
- fixed term contract of 6 months;
- base salary;
- meal allowance per working day paid in card;
- health Insurance;
- hybrid working model (2 days in the office + 3 days at home)
- flexibility to take a shift from Monday to Sunday, between 07:30 am and 10 pm;
- other Benefits;
Apply now
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