French Customer Advisor for a Video Game Brand

Há 1 mês

Lisboa, Lisboa, Portugal Foundever™ Tempo inteiro
Come and work with us.

Do you want to be part of a team whose motto is Play Has No Limits?

Are you French native or fluent with strong English communication skills?

Looking to make your career in a multicultural environment?
So we have the perfect opportunity for you

Your future project: join our French Customer Support team.

Our client is a world market leader gaming brand of home video game consoles and production company.

As a customer service specialist in this project, your daily responsibilities will include:

  • Respond efficiently and effectively to all customers' enquiries within given timescales
  • Develop and maintain a full technical knowledge of the client's products and services
  • Deal with all correspondence as requested/required
  • Accurately log all calls and in line with procedures
  • Responsibly maintain and update all job-related administrative forms
  • Be able to recognize when a problem/query should be transferred to another department or a more senior member of staff

To succeed in the role, you will need to have:

  • Proficient level of French (C1)
  • Intermediate level of English (B1)
  • Previous experience in Customer Service preferred
  • Impeccable communication skills
  • A calm, cool and level-headed attitude in every situation
  • Excellent self-organizing skills
  • A proactive approach and willingness to work on own initiative
  • Ability to work under pressure, in order to achieve deadlines and KPI's
  • Ability to adapt to a continuously changing environment and procedures
  • Knowledge of Microsoft Office Pack (Word, Excel)
  • Must hold EU citizenship or valid work permit
  • Be a local candidate or willing to relocate to Lisbon, Portugal
Benefits.
  • Signing bonus
  • Relocation package
  • Competitive wages
  • Paid professional training
  • Employee discounts
  • Private healthcare & dental insurance (after six months of employment)
  • Growth opportunities through various development programs
  • Fun and engaging company-wide initiatives, including our EverBetter wellness program
  • Job stability
  • Life-long skills and experience
  • Excellent work culture
Go further with FoundeverTM

We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.

Apply today


  • Video Game Tester

    Há 5 dias

    Lisboa, Lisboa, Portugal GLOBALSTEP Tempo inteiro

    Are you interested in video games? Do you live in Portugal?If you answered yes to the previous questions, we have an opportunity for you.Who We AreGlobalStep is a trusted partner for the biggest names in gaming. We help them create amazing digital experiences for their players. Our team of experts has helped leading video game studios launch and support over...

  • German Customer Advisor for a Video Game Brand

    2 meses atrás

    Lisboa, Lisboa, Portugal Foundever™ Tempo inteiro

    Come and work with us. Do you want to be part of a team whose motto is Play Has No Limits?Are you German native or fluent with strong English communication skills? Looking to make your career in a multicultural environment? So we have the perfect opportunity for youYour future project: join our German Customer Support team. Our client is a world market...

  • Video Games Consultant

    2 semanas atrás

    Lisboa, Lisboa, Portugal portugalbs Tempo inteiro

    Heavy gamers only Please outline your experience in gaming in your application.Your responsibilities and impact as Video Games Consultant will be:Provide professional customer service solutions to gamers via emailAnswer and solve client and customer inquiries and issuesGuarantee clients satisfaction and high level of quality Ensure and participate in the...

  • Video Game Tester

    Há 5 dias

    Lisboa, Lisboa, Portugal GLOBALSTEP Tempo inteiro

    Are you interested in video games? Do you live in Portugal?If you answered yes to the previous questions, we have an opportunity for you.Who We AreGlobalStep is a trusted partner for the biggest names in gaming. We help them create amazing digital experiences for their players. Our team of experts has helped leading video game studios launch and support over...

  • Video Game Tester

    Há 5 dias

    Lisboa, Lisboa, Portugal GLOBALSTEP Tempo inteiro

    Are you interested in video games? Do you live in Portugal?If you answered yes to the previous questions, we have an opportunity for you.Who We AreGlobalStep is a trusted partner for the biggest names in gaming. We help them create amazing digital experiences for their players. Our team of experts has helped leading video game studios launch and support over...

  • Video Game Tester

    Há 5 dias

    Lisboa, Lisboa, Portugal GLOBALSTEP Tempo inteiro

    Are you interested in video games? Do you live in Portugal?If you answered yes to the previous questions, we have an opportunity for you.Who We AreGlobalStep is a trusted partner for the biggest names in gaming. We help them create amazing digital experiences for their players. Our team of experts has helped leading video game studios launch and support over...

  • Video Game Tester

    Há 5 dias

    Lisboa, Lisboa, Portugal GLOBALSTEP Tempo inteiro

    Are you interested in video games? Do you live in Portugal?If you answered yes to the previous questions, we have an opportunity for you.Who We AreGlobalStep is a trusted partner for the biggest names in gaming. We help them create amazing digital experiences for their players. Our team of experts has helped leading video game studios launch and support over...

  • Video Game Tester

    Há 5 dias

    Lisboa, Lisboa, Portugal GLOBALSTEP Tempo inteiro

    Are you interested in video games? Do you live in Portugal?If you answered yes to the previous questions, we have an opportunity for you.Who We AreGlobalStep is a trusted partner for the biggest names in gaming. We help them create amazing digital experiences for their players. Our team of experts has helped leading video game studios launch and support over...

  • Video Game Tester

    Há 5 dias

    Lisboa, Lisboa, Portugal GLOBALSTEP Tempo inteiro

    Are you interested in video games? Do you live in Portugal?If you answered yes to the previous questions, we have an opportunity for you.Who We AreGlobalStep is a trusted partner for the biggest names in gaming. We help them create amazing digital experiences for their players. Our team of experts has helped leading video game studios launch and support over...

  • Video Game Tester

    Há 5 dias

    Lisboa, Lisboa, Portugal GLOBALSTEP Tempo inteiro

    Are you interested in video games? Do you live in Portugal?If you answered yes to the previous questions, we have an opportunity for you.Who We AreGlobalStep is a trusted partner for the biggest names in gaming. We help them create amazing digital experiences for their players. Our team of experts has helped leading video game studios launch and support over...

  • Customer Advisor for Fashion Brand

    Há 5 dias

    Lisboa, Lisboa, Portugal portugalbs Tempo inteiro

    You are passionate about fashion and want to share your knowledge with other people? You are interested in being part of a multicultural team in a company which works alongside well-known? You want to relocate to the beautiful capital of Portugal – Lisbon? Then this could be the perfect opportunity for you to have your experience of a lifetimeYour...

  • Video Game Tester

    Há 5 dias

    Lisboa, Lisboa, Portugal GLOBALSTEP Tempo inteiro

    Are you a fan of video games and reside in Portugal?If you said yes to both questions, we have an exciting opportunity waiting for you.Who We Are:Join GlobalStep, the trusted ally of the biggest gaming brands in creating exceptional digital experiences for players worldwide. Our team of specialists has successfully supported the launch of over 3,000 video...

  • Customer Advisor for Fashion Brand

    Há 5 dias

    Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    You want to be part of a multicultural team in a company which works alongside well-known brands?You want to relocate to the beautiful capital of Portugal – Lisbon?Then this could be the perfect opportunity for you to have your experience of a lifetimeYour responsibilities and impact as Customer Care Advisor will be:Manage effectively all incoming queries...

  • Norwegian Video Game Tester

    Há 3 horas

    Lisboa, Lisboa, Portugal GLOBALSTEP Tempo inteiro

    Are you interested in video games? Do you live in Portugal?If you answered yes to the previous questions, we have an opportunity for you.Who We AreGlobalStep is a trusted partner for the biggest names in gaming. We help them create amazing digital experiences for their players. Our team of experts has helped leading video game studios launch and support over...

  • Swedish Video Game Tester

    Há 3 horas

    Lisboa, Lisboa, Portugal GLOBALSTEP Tempo inteiro

    Are you interested in video games? Do you live in Portugal?If you answered yes to the previous questions, we have an opportunity for you.Who We AreGlobalStep is a trusted partner for the biggest names in gaming. We help them create amazing digital experiences for their players. Our team of experts has helped leading video game studios launch and support over...

  • French Customer Advisor

    Há 1 mês

    Lisboa, Lisboa, Portugal Foundever™ Tempo inteiro

    Come and work with us. Do you want to contribute to an outstanding customer representative service? Are you French native or fluent with strong English communication skills? Looking to make your career abroad in a multicultural environment? So we have the perfect opportunity for you Your future project: join our French Customer Advisor team. As a customer...

  • Gaming Customer Advisor

    2 semanas atrás

    Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Are you living for video games?Are you familiar with the names 'World of Warcraft', 'Diablo' or 'StarCraft', which makes up of the world's most popular video games?Our partner, an American video game developer and publisher is looking for candidates to join their international team in Lisbon. You will work for a company that cares about its employees, full...

  • Gaming Customer Advisor

    2 semanas atrás

    Lisboa, Lisboa, Portugal portugalbs Tempo inteiro

    Are you living for video games?Are you familiar with the names 'World of Warcraft', 'Diablo' or 'StarCraft', which makes up of the world's most popular video games?Our partner, an American video game developer and publisher is looking for candidates to join their international team in Lisbon. You will work for a company that cares about its employees, full...

  • Gaming Customer Advisor

    2 semanas atrás

    Lisboa, Lisboa, Portugal portugalbs Tempo inteiro

    Are you living for video games?Are you familiar with the names 'World of Warcraft', 'Diablo' or 'StarCraft', which make part of the world's most popular video games?Our partner, an American video game developer and publisher is looking for candidates to join their international team in Lisbon. You will work for a company who cares about its employees, full...

  • Community Manager for Video Game Company

    2 semanas atrás

    Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Heavy gamers only Please outline your experience in gaming in your application.Your responsibilities and impact as Video Games Community Manager will be:Maintain an expert knowledge of our filters, along with the tools you will use to fine-tune them Maintain a strong understanding of Supercell's Community and Safety Policy guidelines; Maintain a deep,...