Italian-speaking Social Media Customer Expert

2 meses atrás


Lisbon, Portugal Workster Tempo inteiro

Description

Workster partners with the largest outsourcing company in Portugal to find Italian-speaking Customer Experts for the largest worldwide Social Media company out of their office in Lisbon.Your RoleAssist our community and help resolve inquiries empathetically, accurately and on time Become and remain knowledgeable about our products and community standardsMake well balanced decisions and personally driven to be an effective advocate for our communityStrong interpersonal skills, verbal and written communication skills and most importantly empathyDisplay a strong bias to doing what’s right for our community in supporting Facebook’s mission to #ShipLoveInvestigate and resolve issues that are reported on the platform such as requests for account support and reports of potentially abusive contentRespond to user inquiries with high quality, speed, empathy and accuracyUse market specific knowledge, signals and insights to spot and scope scalable solutions to improve the support of our community of usersGather, analyze and utilize relevant data to develop ways to improve the overall user experience on the siteEnforce Terms of Use by carefully monitoring reports of abuse on the siteReview the reported content within agreed turnaround times and standards of qualityIdentify inefficiencies in workflows and suggest solutionsRecognize trends and patterns, and escalate issues outside the company policy to the global team

Requirements

C1 level of ItalianGood level of English (B2)Willingness to relocate to Lisbon or already based thereExperience in Customer Support is an advantageStrong abilities to work independently and as a team playerProblem-solving and critical thinking skillsAdaptable and flexible, demonstrating abilities to work with process and information changesStrong working knowledge of external systems and PC based internet and software applicationsAbility to provide required documentation (ID/Passport, Birth Certificate)

Offer

Relocation package Competitive salary structure with bonusPrivate health insuranceVarying shifts to be definedA dynamic and creative team with positive and friendly atmosphereGuidance and tools to reach your full potential



  • Lisbon, Portugal Recruitment Direct Tempo inteiro

    Italian Speaking Content Moderators - Office basedLisbon, PortugalOur client is recruiting Italian speakers.Gross salary per month is €1040 + free accommodation for the whole 12 month contract (own room in a shared house/apartment)Our client based in Lisbon is recruiting for Italian Speaking Customer Service Advisors. Job DutiesDealing with customers over...


  • Lisbon, Portugal Recruitment Direct Tempo inteiro

    Description Italian Speaking Content Moderators - Office basedLisbon, PortugalOur client is recruiting Italian speakers.Gross salary per month is €1040 + free accommodation for the whole 12 month contract (own room in a shared house/apartment)Our client based in Lisbon is recruiting for Italian Speaking Customer Service Advisors. Job...


  • Lisbon, Portugal Atlean World Tempo inteiro

    and Atlean World is an International Recruitment company that aims to promote multicultural environments as the new reality. We specialize in multilingual markets making the candidate's recruitment journey smoother and more enjoyable.Your Next Job, Without Boundaries! We are offering a great work experience in Lisbon, Portugal for a role as an Italian...


  • Lisbon, Portugal Teleperformance Portugal Tempo inteiro

    Description What you can expectAre you a native Italian speaker looking for a job as a Customer Delight Representative for Social Media?Become a member of our ambitious and motivated support team. Ensure customers satisfaction by representing one of the world’s most recognizable companies and supporting their business.Are you ready for the...


  • Lisbon, Portugal Cross Border Talents Tempo inteiro

    Are you an Italian speaker with a zest for excellence in customer service? Elevate your career as an Italian-Speaking Customer Advisor in the vibrant e-commerce landscape of Lisbon! This opportunity beckons both seasoned professionals and newcomers, as prior experience is not obligatory. Immerse yourself in the lively ambiance of Lisbon, enjoying competitive...


  • Lisbon, Portugal Cross Border Talents Tempo inteiro

    As an Italian-speaking Social Media Content Reviewer, you will manage and ensure compliance with online legal processes and regulations for a company. Responsibilities include monitoring digital operations, assessing legal risks, and implementing online legal strategies to support business objectives. E.g. Legal Requests related to privacy claims,...


  • Lisbon, Portugal Cross Border Talents Tempo inteiro

    Cross Border Talents is hiring Italian speakers! Join our client's vibrant team in Lisbon, a city renowned for its stunning coastline, rich history, and lively culture. Our company is at the forefront of BPO industry, committed to delivering exceptional service and creating delightful experiences for our customers around the globe. We are seeking a...


  • Lisbon, Portugal Blu Selection Tempo inteiro

    Do you like to work in a city known for its café culture and have a passion for customer service or content moderation? Are you ready to work within social media? Then continue reading!TasksYour responsibilities and impact as a: Customer Service Specialist:Providing the best possible answers and solutions to questions and concerns from customers of the...


  • Lisbon, Portugal Blu Selection Tempo inteiro

    Do you like to work in a city known for its café culture and have a passion for customer service or content moderation? Are you ready to work within social media? Then continue reading!TasksYour responsibilities and impact as a:Customer Service Specialist:Providing the best possible answers and solutions to questions and concerns from customers of the...


  • Lisbon, Portugal Blu Selection Tempo inteiro

    Do you like to work in a city known for its café culture and have a passion for customer service or content moderation? Are you ready to work within social media? Then continue reading!TasksYour responsibilities and impact as a:Customer Service Specialist:Providing the best possible answers and solutions to questions and concerns from customers of the...


  • Lisbon, Portugal Cross Border Talents Tempo inteiro

    We are seeking a motivated and customer-oriented individual to join our team as a Italian-speaking Customer Advisor Agent in Lisbon. As a Customer Advisor Agent, you will play a crucial role in ensuring a seamless and positive experience for our Italian-speaking customers. You will be responsible for addressing customer inquiries and resolving issues via...


  • Lisbon, Portugal Cross Border Talents Tempo inteiro

    We are seeking a motivated and customer-oriented individual to join our team as a Italian-speaking Customer Advisor Agent in Lisbon. As a Customer Advisor Agent, you will play a crucial role in ensuring a seamless and positive experience for our Italian-speaking customers. You will be responsible for addressing customer inquiries and resolving issues via...


  • Lisbon, Portugal ELIKYA RECRUITMENT Tempo inteiro

    Italian Speaking Customer Service Advisor | Move to PortugalFantastic opportunity to work for one of the largest insurance companies present on the European and American continents, in Lisbon, Portugal. The company covers and manages the risks of its multiple clients by offering damage and liability insurance to individuals and businesses, health and...


  • Lisbon, Portugal Patrique Mercier Recruitment Tempo inteiro

    Patrique Mercier Recruitment, a project owned by The House of Mercier, is seeking an Italian Speaking Freelance Recruiter to join our team. As the leading agency for candidates seeking jobs in their native language in other countries, Patrique Mercier Recruitment specializes in various industries such as social media, gaming, healthcare, retail & e-retail,...


  • Lisbon, Portugal Cross Border Talents Tempo inteiro

    Career Opportunity | Italian-Speaking Technical Support Specialist in Lisbon, Portugal Are you a native Italian speaker with B2 level English? Dreaming of working abroad? Join our team in Lisbon as a Technical Support Specialist! What We Provide: • Welcome Bonus: €2000 • Monthly Salary: €1000 x 14 installments • Performance Incentive: Earn...


  • Lisbon, Portugal Teleperformance Portugal Tempo inteiro

    Description Are you passionate about the online world? Do you have an eye for details? Do you have excellent written and verbal communication? Then, join our team as a Content Moderator for Social Media! What you'll doAs a Content Moderator for Social Media, you'll review and moderate online content, posted on the Italian...


  • Lisbon, Portugal Cityjoboffers Tempo inteiro

    Description Are you passionate about Social Media and do you speak German? We have an exciting job opportunity for you! We are in search of German speakers to provide quality support for the Customer Delight Team at a leading social media company. Empower your digital skills and gain privileged know-how with this job...


  • Lisbon, Portugal Workster Tempo inteiro

    Description Workster partners with a major player in the BPO industry to expand their Teams in Lisbon. As part of this, we are now looking for Albanian-speaking Advertising Reviewer in the Social Media industry, for one of the leading companies worldwide.Your RoleThe Advertising Reviewer for Social Media is responsible for evaluating online social...


  • Lisbon, Portugal Cross Border Talents Tempo inteiro

    Italian-Speaking Customer Service Representative for Streaming Platform Location: Lisbon, Portugal (On-Site) Start Date: July 31, 2024 Position Overview: We are seeking a highly motivated and customer-focused Italian-speaking Customer Service Representative to join our team at a leading Streaming Platform in Lisbon. As a Customer Service Representative, you...


  • Lisbon, Portugal Multilingual Jobs Worldwide Tempo inteiro

    Description Embrace the future!Recently, we have seen streaming companies and web sites taking viewers from classical TV into new services and devices. This project is a support line for one of these services - the best-loved video streaming website in the world.You will be part of a multicultural team based in Lisbon, where you will provide...