Dutch-Speaking Customer Advisor

3 semanas atrás


Lisbon, Portugal Cbtalents Tempo inteiro

Are you fluent in Dutch and English and ready to start a rewarding career in the vibrant city of Lisbon? Join a leading international insurance company and become a crucial part of our customer support team This is an on-site position based in our modern Lisbon office. We are looking for motivated individuals to provide exceptional service and support to our Dutch-speaking clientele. Start Date: January 8, 2026 Your Responsibilities: Customer Communication: Serve as the primary point of contact for Dutch-speaking customers via phone, email, and chat.Information & Advice: Answer queries related to insurance policies, claims, coverage, and documentation with clarity and professionalism.Problem Resolution: Effectively troubleshoot and resolve customer issues and complaints, ensuring a high level of satisfaction.Documentation: Accurately document all customer interactions and transactions within the company's systems.Team Collaboration: Collaborate with other departments to ensure a seamless and efficient customer experience.Adherence to Standards: Maintain a deep understanding of company policies, procedures, and relevant insurance regulations. Essential Requirements (Must-Haves): Language Proficiency:Dutch: Fluent (written and spoken) - Native or C1/C2 equivalent.English: Business proficiency (B2 level minimum).Eligibility to Work: Valid documentation allowing you to work in Portugal:EU CitizenshipResidency Card (must be valid for more than one year)Refugee Card Desirable Skills (Good to Have): Experience: Prior experience in customer service, call centers, or the insurance/financial sector is beneficial, but not mandatory. We are happy to train motivated candidatesSoft Skills: Strong communication, active listening, problem-solving abilities, and a customer-focused mindset. Work Environment & Conditions: Location: On-site in Lisbon, Portugal.Work Schedule: Monday to Friday (including bank holidays).Shifts: Rotational shifts between 07:30 AM and 08:00 PM.Days Off: Weekends (Saturday and Sunday).Equipment: All necessary work equipment (computer, headset, etc.) will be provided by the company. Compensation & Benefits: We offer a highly competitive package to ensure your success and well-being: Competitive Monthly Salary.Performance Bonus based on achieved targets.Attendance Bonus recognizing your commitment.Meal Allowance/Voucher to support your daily expenses.Private Health Insurance coverage.Relocation Package to assist you in moving to beautiful Lisbon.Exceptional Career Growth Opportunities within a global company.Ongoing Training and Professional Development. Relocation Support: We understand moving to a new country is a big step Our Relocation Package is designed to ease your transition to Lisbon. Details will be discussed during the interview process. Ready to take the next step in your career? Apply Today



  • Lisbon, Portugal FlowDesk CX Tempo inteiro

    FlowDesk CX is looking for enthusiastic Dutch-speaking Customer Service Advisors to join our client's team in beautiful Portugal! Are you a natural communicator who loves helping people and dreams of a career under the Portuguese sun? This is your chance! What you'll do: In this role, you will be the face of the company, ensuring a positive experience for...


  • Lisbon, Portugal Cbtalents Tempo inteiro

    Location: Lisbon, Portugal (On-Site) Contract Type: Full-Time, 40h/week (Rotational shifts) Join a leading international BPO and build your customer service career in Portugal Looking for a fresh start abroad and a stable career in customer service? Join a global industry-leading company in Lisbon and support one of the worlds most well-known brands. This is...


  • Lisbon, Portugal Cross Border Talents Tempo inteiro

    Dutch Speaking Customer Service Representative Location: Portugal Starting Date: January 2026 Work Model: Remote or On-site Support Dutch-speaking customers in an international and dynamic environment. Advantages: Competitive salary Paid onboarding International career path Requirements: Dutch fluency English B1+ EU work authorization Easy Apply:...


  • Lisbon, Portugal Cbtalents Tempo inteiro

    Location Lisbon, Portugal (On-site with possible hybrid model) No remote option Contract Type Full-time permanent contract About the Role Looking to work abroad in Portugal and start a career in customer serviceeven without prior experience? We are hiring Dutch-speaking Customer Advisors to join an international team in Lisbon, one of Europes most vibrant...


  • Lisbon, Portugal Cbtalents Tempo inteiro

    Position: Customer Support Representative (Dutch Speaking) Location: Santos, Lisbon – Portugal Work Model: On-site Start Dates: 2 February 2026 | 16 February 2026 Schedule: Rotative shifts, Monday to Saturday, 08:00–20:00 Job Description: We are looking for Dutch-speaking Customer Support Representatives to join an international team in Santos (Lisbon)....


  • Lisbon, Portugal Cbtalents Tempo inteiro

    Are you fluent in Dutch and English and ready to start a rewarding career in the vibrant city of Lisbon? Join a leading international insurance company and become a crucial part of our customer support team! This is an on-site position based in our modern Lisbon office. We are looking for motivated individuals to provide exceptional service and support to...


  • Lisbon, Portugal Nordic Jobs Worldwide Tempo inteiro

    Description: Are you a Dutch speaker looking for an exciting career abroad? Join a market-leading customer experience company in Lisbon and represent well‑known global brands. As a Customer Advisor, you will: • Log inbound and outbound contacts via phone, email or chat and keep detailed records of interactions. • Perform technical troubleshooting and...


  • Lisbon, Portugal AetherCore Tempo inteiro

    Warm Greece is calling Experience abroad We are currently seeking Portuguese-speaking candidates interested in joining a customer support project based in Athens, Greece. This opportunity includes the possibility to work remotely from Athens after relocation support is provided. Position Overview As a Customer Technical Advisor, you will be responsible for...


  • Lisbon, Portugal The lemon Consulting Tempo inteiro

    As a Dutch-Speaking Sales Advisor, your responsibilities will include:Identifying and engaging with potential business clients in the Dutch-speaking market. Building and maintaining strong relationships with clients to ensure long-term satisfaction and growth. Understanding client needs and providing tailored solutions to maximize value. Driving sales...


  • Lisbon, Portugal AVEC Human Resources Services Tempo inteiro

    Travel & Work in Portugal Dutch-Speaking Customer Support Roles Locations: Lisbon or Porto, Portugal Work Model: On-site | Hybrid | Remote (depending on the project) We are hiring Dutch-speaking Customer Support professionals to join international projects supporting well-known global brands. This is a great opportunity to live and work in Portugal, gain...