Application Support

2 semanas atrás


Setúbal Municipality, Portugal Decskill Tempo inteiro

Decskill, founded in 2014 as an IT Consulting Company, places paramount importance on its greatest asset: its people. Our main mission is to deliver value through knowledge and talent, and we achieve this by fostering a culture of excellence and investing in the development and well-being of our people. With over 600 dedicated professionals and offices in Lisbon, Porto, Madrid, and Luxembourg, Decskill operates across three core areas: DECSKILL TALENT : We believe that our people are key to our success. Through Decskill Talent, we empower our team to embrace the digital transformation challenges of our clients. We collaborate with clients to drive innovation, ensuring project success and business growth. DECSKILL BOOST : Equipping our team with the latest tools and methodologies, we optimize Time-to-Market and deliver innovative solutions exceeding client expectations. DECSKILL CONNECT : Our team collaborates closely with clients to implement and manage IT infrastructures that generate long-term value. At Decskill, we believe that by nurturing and empowering our people to confront the challenges of digital transformation, we create value not only for our clients but also for our entire ecosystem, fostering a digital community dedicated to growth and progress. We are looking for an System Admistrator & Application Support Responsabilities: Provide first class support to all users of the system in a timely and efficient manner. Liaise with the developers to communicate issue raised by the business. Track issues effectively using ITIL approved methodology (incidents, changes, requests, and problems). Maintain a knowledge base regarding support issues and their resolution. Reconfiguring various existing setups to improve the efficiency of the system and to cohere to business requests. Preparing environments for releases and ensuring that the implementation and pre-production tests are carried out. The systems the team supports are classified as Tier 1 (business critical) which requires a very flexible approach to work as we have to support the systems as well as undertake project work. Within the broader team we support an overnight batches that performs the official end-of-day revaluations and scenario analysis for market risk. Requirements: Linux/UNIX & Windows Systems (Expert). Dynatrace & Scheduler ($Universe/Univiewer or others). SQL/Oracle. Python and other scripting languages. Good communication skills. Strong analytical abilities, able to have the right synthesis and all possible details at same time Team spirit. Client Focus. Adaptability skills. Good level of english. If you’re interested in this job, please send your CV to with reference “CA/Support\". Thank You


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