Product Manager
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- Own the end-to-end onboarding journey from offer acceptance through to an activated, transacting member
- Drive first-pass approval rate by reducing document friction, rework and manual escalations
- Own the roadmap and data, identify funnel leaks, build business cases, prioritise initiatives and report outcomes
- Use AI tools, reusable skills and automations to identify drop-off, draft requirements and accelerate delivery
- Partner with Sales, Risk, Engineering and Design
- Serve sales channels across European markets through the Sales Platform
Requirements
- Roughly 3–5 years in product, ideally on an onboarding, activation or other conversion-sensitive flow
- Experience building funnel dashboards in product analytics tools such as Amplitude
- Ability to define event taxonomy and pose specific questions to be answered with data
- Experience owning a funnel and moving a metric
- Ability to pull numbers using SQL or a self-serve tool and turn them into focus decisions
- Ability to work across Risk, Engineering, Design and Sales independently
- Experience in payments, fintech, or another regulated environment such as KYC, identity or compliance is desirable but not required
- Experience using Claude, ChatGPT or similar AI tooling
- Interest in building agentic workflows
- Commercial literacy and ability to connect activation improvements to revenue
- Willingness to work onsite from the London or Porto office
- Right to work in the relevant country, with work permit/visa status as applicable
Core Competencies
Demonstrates expertise in managing the onboarding journey and optimizing conversion-sensitive flows through data-driven decision-making and collaboration with cross-functional teams. Proficient in utilizing product analytics tools and AI technologies to enhance user activation and drive revenue growth.
Highest-signal resume keywords
- Product Analytics
- Funnel Dashboard Development
- SQL Proficiency
- AI Tool Utilization
- Payments/Fintech Experience
Hard Skills
- Onboarding Management
- Event Taxonomy Definition
- Data Analysis
- Funnel Ownership
- Metric Improvement
Soft Skills
- Commercial Literacy
- Independent Work
Industry Keywords
- Fintech
- KYC
- Compliance
- Identity
Tools & Technologies
- Amplitude
- Claude
- ChatGPT
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