Software Asset Manager
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SoftwareAsset Manager
At PwC, we focus on creating a promising future where trust and innovation go side by side. Do you want to face this challenge with us?
PwC ServicesPortugal (PSP) is a joint venture between PwC Luxembourg and PwC Portugal,serving as an integral extension of PwC Luxembourg. Our growing team operatesas an acceleration center supporting PwC Luxembourg’s clients. Leveraging aunique pool of talented professionals based in Matosinhos,our operating modelensures scalability, consistency, and quality in service delivery byintegrating seamlessly into PwC Luxembourg’s operations and addressing talentattraction challenges sustainably.
The role - SoftwareAsset Manager
We are lookingfor a Software Asset Manager who will be responsible for the operational oversight of all software installation service requests, as well as the administration of portfolio databases. Your mainresponsibilities will include, but are not limited to:
- Managing and monitoring the firm’s software installation requests
- Managing and maintaining the software portfolio
- Providing responsive and knowledgeable support for queries related to software installation service requests, in alignment with IT asset management standards
- Establishing and maintaining effective relationships with key stakeholders involved in the process (end users, IT services, Software Management team)
- Escalating issues and reporting to the Software Management team when necessary.
Your profile
- BSc or MSc in Information Technology, Computer Science, or a related field
- At least one year of professional experience in IT customer service
- Proficient in Microsoft Office applications, particularly Word and Excel, and comfortable working in a general Windows environment
- Understanding of service management tools is required
- Familiarity with working in a ticketing system
- Fluent in both written and spoken English and Portuguese.
We believe that success lies in people and in your willingness to push boundaries. If this resonates with you, you've found your place. It's time to bring your expertise to the 'Team PwC' and drive impactful change.
We spark curiosity so you can do inspiring work.
Grow here. Go further.
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Matosinhos, Porto District, Portugal CareerWallet Tempo integralPwC ServicesPortugal is seeking a Software Asset Manager to oversee software installation requests and run the software portfolio. You will support end users, align with IT asset management standards, and collaborate with the Software Management team to resolve issues. Required are a IT degree, 1+ year in IT customer service, fluency in English and...
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