Customer Service for Foot Locker

3 meses atrás


Lisbon, Portugal Teleperformance Portugal Tempo inteiro

What you'll do

  • Provide a customer-friendly service by showing interest in the customer, guaranteeing a positive relationship with the brand;
  • Create opportunities to impress and engage with the customers, approaching all their questions and doubts;
  • Manage customer queries about their orders and access to their accounts, payments, and stock availability.

What you'll need

  • Native Italian speaker and minimum B2 English level required;
  • Familiarity with online advertising products and social media (preferential);
  • Basic computer skills;
  • +1 year working in a customer support related role (preferential);
  • Excellent communication skills: verbal, written and listening skills;
  • Ability to solve customer problems;
  • Flexible and quick learner, able to adapt to continuously evolving SMB needs to help clients grow their business on the advertising platform;
  • Ability to multi-task and work under pressure.

Benefits

  • Excellent work opportunity in a dynamic leading multinational company;
  • Stable work and career progression;
  •  Health Insurance since day one in the company;
  •  Excellent work environment, great colleagues and social arrangements;
  •  Accommodation in a room of a Teleperformance owned apartment;
  •  Initial flight expenses refund;
  •  Free annual flight to the homeland;
  •  Free Portuguese language courses, water sports, soft trekking and much more.


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