Technical Support Engineer
3 semanas atrás
Job Title: Technical Support Engineer Location: Lisbon, Portugal Work model: Full-time, Hybrid (3x office per week) About Mozaydo Mozaydo was built by people who believe work should feel human - even when powered by technology. We’re a remote-first company that connects talent, technology, and purpose to help companies grow sustainably. Here, ownership matters more than control, and progress matters more than perfection. People powered. Technology enabled. About the Role We’re expanding our Technology Services Team capacity to support our customers. The ideal candidate will play a key role in ensuring service stability, resolving technical issues, coordinating with cross-functional teams, and supporting critical operations. The ideal candidate combines strong diagnostic capabilities with excellent communication skills, resilience, and a customer-oriented mindset. Responsibilities Monitor, diagnose, and resolve technical incidents, ensuring service continuity across critical systems; Collaborate closely with internal teams to coordinate interventions, share information, and escalate issues when necessary; Participate in on-call rotations and execute preventive and corrective interventions in a 24/7 environment; Support operational processes by documenting incidents, actions, and technical findings; Ensure effective communication with stakeholders, providing clear updates on incident status and service impact; Contribute to continuous improvement initiatives aimed at optimizing service performance and operational efficiency; Maintain high levels of customer orientation by ensuring timely and reliable responses to service-related needs. Requirements Proven experience in technical support, service operations, or similar roles within technology or telecommunications environments; Strong diagnostic and problem-solving skills, with the ability to work under pressure and adapt quickly to change; Excellent interpersonal communication skills and the ability to interact effectively with cross-functional teams; Strong organizational skills and a proactive, dynamic, and objective-driven mindset; Customer-oriented attitude with a focus on service quality and timely execution; Good command of the English language (spoken and written); Availability to participate in 24/7 on-call rotations and perform interventions when required. What We Offer Flexible work. Culture of autonomy and trust. Challenging and human projects. Opportunities for growth and continuous learning. Hiring Process Our hiring process is designed to ensure the best match between talent and opportunity. Steps may vary slightly depending on the specific role. Introductory Meeting with Mozaydo - to get to know you, your experience, and career goals. Client Interview - a conversation with the client to explore alignment with the role and team. Technical Assessment - evaluation of specific skills and expertise, when relevant. Final Interview (Cultural Fit) - focused on values, mindset, and collaboration style.
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Support Engineer
Há 3 dias
Faro, Portugal Optima Forma LDA Tempo inteiroSupport Engineer (Internal Tools & Data) – Hybrid Algarve Location: Greater Faro / Loulé, Algarve – Hybrid (2–3 days/week in office) Employment Type: Full-time Seniority Level: Mid-level (Support / Internal Tools Engineer) Compensation: €30.000–€35.000 gross annual (depending on experience) About Aiera We’re helping Aiera.com , a fast-growing,...
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Faro, Portugal FH Collective Academy Tempo inteiroPortugal (Full Remote – Mainland only)Start Date : 15 January This role focuses on technical support for a French SaaS product, with an emphasis on SQL-based analysis and application-level troubleshooting. Quarterly on-site presence in Porto is required, no experience needed. ROLE OVERVIEW You will join the technical support team of a French company...
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German Technical Support Advisor
Há 7 dias
Faro, Portugal Atlean World Tempo inteiroWe are offering a great work experience for a role as a **German speaking Technical Support Advisor.** Why a **Technical Support Advisor** role is great for your professional and personal development: - Live in Portugal, work remote - Represent the world's largest software manufacturer - Fast-track career development opportunity **How a day-to-day will...
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Technical Operations Manager
4 semanas atrás
Faro, Portugal STAIRS - People Advisors Tempo inteiroTechnical Operations ManagerIndustrial Operations & Technical Services | Portugal (based in Algarve)STAIRS – People Advisors, a consulting firm specialized in executive search and talent acquisition, is supporting a growing industrial business in the recruitment of a Technical Operations Manager to lead its national technical and operational...
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Technical Operations Manager
3 semanas atrás
Faro, Portugal STAIRS - People Advisors Tempo inteiroTechnical Operations ManagerIndustrial Operations & Technical Services | Portugal (based in Algarve)STAIRS – People Advisors, a consulting firm specialized in executive search and talent acquisition, is supporting a growing industrial business in the recruitment of a Technical Operations Manager to lead its national technical and operational...
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Technical Operations Manager
2 semanas atrás
Faro, Portugal STAIRS - People Advisors Tempo inteiroTechnical Operations ManagerIndustrial Operations & Technical Services | Portugal (based in Algarve)STAIRS – People Advisors, a consulting firm specialized in executive search and talent acquisition, is supporting a growing industrial business in the recruitment of a Technical Operations Manager to lead its national technical and operational activities.The...
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Technical Operations Manager
3 semanas atrás
Faro, Portugal STAIRS - People Advisors Tempo inteiroTechnical Operations Manager Industrial Operations & Technical Services | Portugal (based in Algarve) STAIRS – People Advisors, a consulting firm specialized in executive search and talent acquisition, is supporting a growing industrial business in the recruitment of a Technical Operations Manager to lead its national technical and operational...
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Technical Operations Manager
3 semanas atrás
Faro, Portugal STAIRS - People Advisors Tempo inteiroTechnical Operations Manager Industrial Operations & Technical Services | Portugal (based in Algarve) STAIRS – People Advisors, a consulting firm specialized in executive search and talent acquisition, is supporting a growing industrial business in the recruitment of a Technical Operations Manager to lead its national technical and operational...
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Technical Operations Manager
3 semanas atrás
Faro, Portugal STAIRS - People Advisors Tempo inteiroTechnical Operations Manager Industrial Operations & Technical Services | Portugal (based in Algarve) STAIRS – People Advisors, a consulting firm specialized in executive search and talent acquisition, is supporting a growing industrial business in the recruitment of a Technical Operations Manager to lead its national technical and operational...
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Technical operations manager
3 semanas atrás
Faro, Portugal STAIRS - People Advisors Tempo inteiroTechnical Operations Manager Industrial Operations & Technical Services | Portugal (based in Algarve) STAIRS – People Advisors, a consulting firm specialized in executive search and talent acquisition, is supporting a growing industrial business in the recruitment of a Technical Operations Manager to lead its national technical and operational activities....
