People Partner

WHO WE ARE At Trustly, we're building a smarter, faster, and more secure financial future by revolutionizing the world of payments. As a global leader in Open Banking Payments, we are establishing Pay by Bank as the new standard at checkout, providing unparalleled freedom, speed, and ease to millions of consumers and merchants worldwide. Our Ambition: To build the world’s most disruptive payment network and redefine what the payment experience should feel like. Trustly is a global team of innovators, collaborators, and doers. If you are driven by a strong sense of purpose and thrive in a dynamic, entrepreneurial, and high-growth environment, join us and be part of a team that’s transforming the way the world pays. ABOUT THE TEAM Our People team blends a multitude of skills within organisational development, strategic empowerment of our leaders, People operations, internal communication & culture, employee branding, people enablement/engagement initiatives and total rewards. The team’s vision is to unite and empower passionate people and to bring inspiration and energy into everyday work life, while our mission is to form a resilient and agile organization. ABOUT THE ROLE As part of the People & Culture team at Trustly, you will play a pivotal role in driving the People and Culture strategy across our EU operations. You’ll work closely with managers and teams to provide HR expertise, guide employee-related matters, and champion initiatives that enhance the overall employee experience. This role will involve both day-to-day HR activities, such as assisting with onboarding, maintaining employee records, coordinating performance reviews. The position is based in our Lisbon office. What you’ll do Lead HR initiatives, including organizational restructuring, process optimization, and people enablement programs, to drive business success Employee relations: Serving as a first point of contact for employee questions and concerns, escalating issues as needed, and helping to maintain a positive culture Administration: Managing and maintaining employee records, both physical and digital, and supporting administrative tasks Performance and development: Assisting with performance review cycles, coordinating training programs, and helping to implement HR policies and initiatives Culture and engagement: Employment branding, supporting diversity and inclusion initiatives, and promoting employee well-being Maintain strong relationships with unions, ensure compliance and have a good understanding of employment law Support in day to day HR operations topics and give guidance on topics such as labor law, employee development, people management and change management Who you are A proactive, people‑centric professional with 3‑5 years of experience in HR and People operations within fast‑paced, growing organizations A proactive problem‑solver with the ability to anticipate challenges, resolve issues efficiently, and manage priorities in a fast‑paced environment A skilled communicator with the ability to build strong relationships A solution‑oriented individual with a can‑do attitude, always looking for ways to drive positive outcomes Highly organized and capable of managing multiple priorities, keeping a clear focus on delivering impactful results Adaptable and resilient, you thrive in dynamic environments and enjoy the challenge of developing creative solutions to attract and retain top talent Our Fantastic Benefits (varies by location) 20 to 25 days of holiday to support a healthy work‑life balance