Customer Service Representative – Mobile App
1 semana atrás
Customer Service Representative – Mobile App (Flemish + English) Market: French Market Location: Lisbon, Portugal – On-site Start Date: 8 January 2026 Working Schedule: Monday to Sunday Rotative shifts between 08:00 – 23:00 Days Off: 2 rotational days Role Overview: As a Customer Service Representative, you will support users of a digital mobile application operating in the French market. You will handle customer inquiries related to account usage, transactions, and general app support, ensuring a high-quality user experience in a fast-paced and regulated environment. Key Responsibilities: Provide customer support via chat, email, and/or phone in Flemish and English Assist users with account setup, verification, and profile management Support inquiries related to payments, transactions, and app functionality Troubleshoot technical or account-related issues and deliver effective solutions Ensure compliance with internal procedures and platform policies Accurately document customer interactions in internal systems Meet defined KPIs, quality standards, and SLAs Mandatory Requirements: Fluent Flemish and advanced English Strong customer service and communication skills Ability to work in rotative shifts, including evenings and weekends Comfortable working in an on-site work environment in Lisbon Nice to Have: Previous experience in digital platforms, fintech, gaming, or online services Experience in a contact center or customer support role Familiarity with CRM or ticketing systems Compensation & Benefits: Base Salary: 1,500€ (paid over 14 months) Meal Allowance: 7.63 € per day Health Insurance: since day 1 (free after 6 months of contract.) Accommodation – The Game Changer Immediate access to a shared apartment (private room) upon arrival All utilities included Fixed cost of €280/month, deducted directly from your payslip No deposit, agency fees, or upfront rental costs Why Join Us: Join a fast-growing international digital platform Work in a multicultural and dynamic team environment Structured onboarding and continuous training Opportunity to develop a long-term career in customer support
-
Customer Service Representative – Mobile App
1 semana atrás
Lisbon, Portugal Cbtalents Tempo inteiroCustomer Service Representative – Mobile App (Flemish + English) Market: French Market Location: Lisbon, Portugal – On-site Start Date: 8 January 2026 Working Schedule: Monday to Sunday Rotative shifts between 08:00 – 23:00 Days Off: 2 rotational days Role Overview: As a Customer Service Representative, you will support users of a digital mobile...
-
Customer Service Representative – Mobile App
1 semana atrás
Lisbon, Portugal Cbtalents Tempo inteiroCustomer Service Representative – Mobile App (Flemish + English) Market: French Market Location: Lisbon, Portugal – On-site Start Date: 8 January 2026 Working Schedule: Monday to Sunday Rotative shifts between 08:00 – 23:00 Days Off: 2 rotational days Role Overview: As a Customer Service Representative, you will support users of a digital mobile...
-
Customer Service For Taxi App
Há 4 dias
Lisbon, Portugal BluSelection Tempo inteiroA Customer Service representative is needed to assist customers of a taxi app via phone, email, and social media, providing solutions and ensuring a positive customer experience.
-
Customer Service Representative
2 semanas atrás
Lisbon, Portugal CBTalents Tempo inteiroAre you fluent in French and excited to offer outstanding customer support in a dynamic environment? We are seeking a dedicated professional to join our Lisbon team as a French Customer Service Representative. Your proficiency in French will be invaluable in ensuring excellent service for our French-speaking clients. Key Responsibilities for the French...
-
Customer Service Representative
2 semanas atrás
Lisbon, Portugal CBTalents Tempo inteiroWe're Hiring: German-speaking Customer Service Representative – Search Engine | Lisbon, Portugal Are you ready to take your career to the next level with one of the World's Best Workplaces? Join a global technology and services leader that helps the world's most iconic brands grow and innovate in over 70 countries. What You'll Do: Provide outstanding...
-
Customer Service Agent
Há 18 horas
Lisbon, Portugal Lyca Mobile Group Tempo inteiroHandles customer inquiries, provides information, and resolves issues for Lyca Mobile Portugal. Requires fluency in Portuguese and English.
-
Customer Support Specialist – Digital App
1 semana atrás
Lisbon, Portugal Cbtalents Tempo inteiroCustomer Support Specialist – Digital App (Dutch + English) Market: French Market Location: Lisbon, Portugal – On-site Start Date: 8 January 2026 Working Schedule: Monday to Sunday Rotative shifts between 08:00 – 23:00 Days Off: 2 rotational days Role Overview: As a Customer Service Representative for an App, you will provide high-quality support to...
-
Customer Service Representative
Há 6 dias
Lisbon, Portugal Careerxtra Tempo inteiroA leading consultancy firm in Portugal is seeking an Italian Speaking Customer Service Representative for an Online Bank. In this remote role, you will assist clients with their banking inquiries and services in Italian, ensuring a positive customer experience. You should have experience in customer service, preferably in finance, with strong communication...
-
Portuguese Speaking Customer Service Representative
1 semana atrás
Lisbon, Portugal Cross Border Talents Tempo inteiroPortuguese Speaking Customer Service Representative Location: Portugal Starting Date: January 2026 Work Model: Remote or On-site We are hiring Portuguese-speaking Customer Service Representatives for an international project based in Portugal. Work Schedule: Monday to Friday Rotational shifts Weekends off Qualifications: Fluent Portuguese English B1+...
-
Portuguese Speaking Customer Service Representative
2 semanas atrás
Lisbon, Portugal Cross Border Talents Tempo inteiroPortuguese Speaking Customer Service Representative Location: Portugal Starting Date: January 2026 Work Model: Remote or On-site We are hiring Portuguese-speaking Customer Service Representatives for an international project based in Portugal. Work Schedule: Monday to Friday Rotational shifts Weekends off Qualifications: Fluent Portuguese English B1+...
