Customer Support Representative
2 semanas atrás
Solera Solera is a global leader in data, technology, and software solutions that manage and protect life’s most important assets: our cars, homes, and digital identities. We are committed to delivering innovation and excellence to our customers worldwide through smart technology and exceptional service. The Role We are looking for a Customer Support Representative to join our on-site customer service team. The ideal candidate will be autonomous , dynamic , proactive , and customer-centric , with strong communication skills and the ability to thrive in a fast-paced, high-pressure environment. This individual will serve as the first point of contact for customers, providing exceptional support and ensuring a seamless experience across all interactions. What You'll Do Respond to customer inquiries via phone, email, or other communication channels with professionalism and empathy. Troubleshoot and resolve customer issues efficiently while maintaining a positive customer experience. Inform the client about the status of property transference, payment and documentation needed. Escalate complex issues to the appropriate departments while ensuring timely follow-up. Maintain detailed and accurate records of customer interactions in the CRM system. Identify opportunities to improve customer satisfaction and streamline service processes. Collaborate with cross-functional teams to ensure continuous improvement and service excellence. Adhere to company policies, procedures, and performance standards. What You'll Bring Education: High school diploma or equivalent required; associate or bachelor’s degree preferred. Experience: Minimum 1–2 years of experience in customer service or technical support Skills: Excellent verbal and written communication skills. Strong problem-solving and multitasking abilities. High level of autonomy and accountability. Ability to remain calm and professional under pressure. Proactive attitude and willingness to go the extra mile for customers. Competence with CRM tools and basic computer applications. Personal Attributes Customer-oriented with a passion for helping others. Dynamic and adaptable to changing priorities. Self-motivated and able to work independently. Resilient under stress and able to maintain high performance in demanding situations. Positive and team-oriented mindset.
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Customer Service Representative
Há 3 dias
Setúbal, Portugal LetsHire Solutions Tempo inteiroCustomer Service Representatives needed in Lisbon to support customers in multiple languages.
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Customer Service Representative
Há 6 dias
Setúbal, Portugal Cross Border Talents Tempo inteiroAbout the PositionAs a French Customer Service Representative, you'll be the first point of contact for clients, providing friendly, professional, and effective support. Your role will be key to ensuring customers feel heard, valued, and satisfied—every single time.Key ResponsibilitiesRespond to customer inquiries via phone, email, and chat with...
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Customer Service Representative
Há 3 dias
Setúbal, Portugal LetsHire Solutions Tempo inteiroA customer service solutions provider in Setúbal is seeking a French Customer Service Representative. In this role, you will be the first point of contact for clients, providing professional support via phone, email, and chat. You will need excellent communication skills in English and a problem-solving mindset to ensure customer satisfaction. The role...
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Setúbal, Portugal Cross Border Talents Tempo inteiroCustomer Service Representative, Lisbon, Portugal Job Openings Customer Service Representative, Lisbon, Portugal About the job Customer Service Representative, Lisbon, Portugal Are you a native Portuguese speaker looking to grow your career in customer service? We're hiring for multiple on-site positions in Lisbon, working with one of the most respected...
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Customer Service Representative
Há 7 dias
Setúbal, Setúbal, Portugal Cross Border Talents Tempo inteiroAbout the PositionAs a French Customer Service Representative, you'll be the first point of contact for clients, providing friendly, professional, and effective support. Your role will be key to ensuring customers feel heard, valued, and satisfied—every single time.Key ResponsibilitiesRespond to customer inquiries via phone, email, and chat with...
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Customer Service Representative
Há 3 dias
Setúbal, Portugal Cross Border Talents Tempo inteiroBe among the first 25 applicants.About The PositionAs a French Customer Service Representative, you'll be the first point of contact for clients, providing friendly, professional, and effective support. Your role will be key to ensuring customers feel heard, valued, and satisfied—every single time.Key Responsibilities- Respond to customer inquiries via...
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(French-speaking) Customer Relations Associate Lisbon, Portugal
4 semanas atrás
Setúbal Municipality, Portugal Nexusbal Tempo inteiroJob Description: We are currently seeking enthusiastic and customer-oriented French speakers to join our dynamic team as Customer Service Representatives. This is an exciting opportunity to work abroad and gain valuable international experience while utilizing your language skills. As a French Customer Service Representative, you will be responsible for...
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Setúbal, Setúbal, Portugal Cross Border Talents Tempo inteiroReady to grow your career in one of Europes most exciting cities? Join our international Customer Service team in Lisbon and support global brands while working in a multicultural environment Languages Needed: German / Danish / Norwegian / Dutch / French / Flemish (Native/C2 level required + English B2+) What Youll Be DoingHandling customer requests via...
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Setúbal, Portugal Lingo-nova Tempo inteiroAn international service provider is seeking Customer Service Representatives in Lisbon, Portugal. Ideal candidates will be fluent in one or more languages including German, Dutch, Flemish, Norwegian, or French, alongside B2-level English. Responsibilities include providing top-notch customer support across various channels and assisting users with...
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Customer Financial Services Representative Ref: 98646
1 semana atrás
Matosinhos Municipality, Portugal Manpower Tempo inteiroManpowergroup a leading human resources company is recruiting a Customer financial services Senior (m/f) for Leça do Balio, Porto. We are looking for a senior professional to join our customer financial services team, focusing on credit management, collections and invoicing. This position requires a high degree of autonomy, analytical skills and proven...
