ServiceNow Developer

1 dia atrás

Lisbon, Portugal emagine Tempo inteiro

As a ServiceNow Developer, you will be responsible for designing, developing, and maintaining ServiceNow applications to support IT Service Management (ITSM) processes and enhance business workflows.Key Responsibilities:Application Development & CustomizationCreate and configure ServiceNow applications and modules (Incident, Problem, Change, Service Request, Service Catalog).Design and implement workflows, business rules, UI policies, and UI actions to automate processes.Integrate ServiceNow with other systems using APIs, web services, and integration tools.Manage the CMDB and ensure data integrity and accuracy.Provide ongoing support, troubleshoot issues, and implement enhancements.Develop and maintain technical documentation, user guides, and training materials.Work with IT, business analysts, and project managers to deliver high-quality solutions.QualificationsBachelor’s degree in Computer Science, IT, or related field.Proven experience as a ServiceNow Developer with strong ITSM knowledge.Proficiency in JavaScript, HTML, CSS, and web technologies.Experience with ServiceNow scripting, workflows, and integrations.ServiceNow Certified Application Developer (CAD).Strong analytical and problem-solving skills.Excellent communication and collaboration abilities.

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