Customer Service Representative
Há 2 dias
Lisbon, Portugal
Cross Border Talents
Tempo integral
Grátis com e-mail ou Google
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Location EU-based (Relocation required – support
provided) Employment Type Full-time Eligibility EU citizens only
(right to work within the European Union required) Job Summary We
are looking for an Italian Speaker Customer Service Representative
to join our international support team. The role involves assisting
Italian-speaking customers and delivering an excellent customer
experience in a fast-paced, multicultural environment. Willingness
to relocate within the EU is required.
Key Responsibilities
Support Italian-speaking customers via phone, email, chat, or social media Handle inquiries related to products, services, orders, and billing Resolve customer issues professionally and efficiently Document interactions accurately in internal systems Meet quality standards and performance targets Requirements Native or fluent Italian (C1/C2 level) English C1 level or higher EU citizenship (mandatory) Willingness to relocate within the European Union Strong communication and problem-solving skills Basic computer skills and adaptability Flexibility to work shifts if required
What We Offer
Competitive salary Relocation Support (Flight + Accommodation) Paid training and career development International working environment
Key Responsibilities
Support Italian-speaking customers via phone, email, chat, or social media Handle inquiries related to products, services, orders, and billing Resolve customer issues professionally and efficiently Document interactions accurately in internal systems Meet quality standards and performance targets Requirements Native or fluent Italian (C1/C2 level) English C1 level or higher EU citizenship (mandatory) Willingness to relocate within the European Union Strong communication and problem-solving skills Basic computer skills and adaptability Flexibility to work shifts if required
What We Offer
Competitive salary Relocation Support (Flight + Accommodation) Paid training and career development International working environment