B2B Travel Agent with Italian

1 semana atrás


Porto, Portugal Wibit Tempo inteiro

We’re partnering with a top-tier global travel and expense management company to hire an Italian-speaking B2B Travel Agent. If you have experience with GDS systems and a passion for providing exceptional client support—this is your chance to join a cutting-edge teamLocation: Remote from Portugal or Hybrid in Lisbon (your choice)Employment Type: Full-timeIndustry: Corporate Travel | Expense Management | B2B ServicesLanguages: Italian (C2) & English (C1+)Compensation: Base salary💼 What You’ll Be Doing ✈️ Provide personalized support to business travelers 🆘 Solve platform and travel-related issues, from queries to emergencies 🧠 Stay updated on industry developments and tools 🌐 Build strong relationships across international teams 💬 Share insights with the product and engineering teams for improvements 📊 Consistently meet or exceed KPIs🎯 What We’re Looking For 🗣️ Native/fluent in Italian, with strong English skills (C1 minimum) 🏨 Experience in customer support roles within travel/hospitality is ideal 💼 Proficiency with GDS platforms (Sabre, Amadeus, Galileo, or Worldspan) is mandatory 📈 Metrics- and performance-driven mindset ✍️ Excellent communication and writing skills 🤝 Team player who values feedback and collaboration 🧰 Comfortable with Gmail, Zendesk, Slack, Salesforce, and internal tools 🕒 Able to work rotating shifts between 07:00–22:00, Monday to Sunday🎁 What You’ll Get 💸 Competitive salary based on experience and performance 🌍 Remote-first role or hybrid flexibility—your choice 📚 Comprehensive training and ongoing development 🦷 Excellent medical, dental, and vision coverage 👶 Paid parental and bereavement leave 🚍 Subsidized commuter benefits 🧠 Mental health and wellness support 💻 Connectivity stipend for your home office 🎯 A vibrant and collaborative work environmentApply now and help redefine the future of business travel#TravelJobs #ItalianSpeakingJobs #RemoteJobsPortugal #B2BSupport #LisbonJobs #CustomerService #GDSExperience #Sabre #Amadeus #HybridWork #TravelIndustry


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