Polish speaking Customer Service Advisor
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Live Your Best Life in Lisbon: Polish Customer Service Opportunities
Are you ready to trade your current routine for the sun-drenched hills and vibrant culture of Lisbon ? We are currently looking for Polish-speaking Customer Service Advisors to join an elite team in Portugal's stunning capital.
What you'll be doing:
In this role, you aren't just answering calls; you are a brand ambassador ensuring every customer feels heard and valued.
- Support Champion: Provide top-tier assistance via phone and email to resolve various customer inquiries.
- Information Expert: Use established procedures to deliver accurate, complete, and valid information.
- Accountability: Take full ownership of customer queries to ensure they are resolved quickly and professionally.
- Relationship Builder: Build meaningful, friendly connections with our community in every interaction.
What we are looking for:
- Language Proficiency: Fluency in Polish (C1/C2) and a strong working knowledge of English (B2) .
- Tech Intuition: The confidence to troubleshoot basic technical issues related to systems, devices, and connectivity.
- Clarity: The ability to guide customers through complex procedures with patience and ease.
- Eligibility: You hold EU Citizenship, a valid Residence Card, or a Manifest of Interest.
The "Lisbon Perks":
- Health First: Private healthcare and comprehensive insurance plans are included.
- Competitive Package: An attractive salary coupled with performance bonuses.
- Relocation Support: If you are moving from abroad, we provide a support package to make your transition to Portugal seamless.
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