Sales Engineer

Automaise delivers next-generation Generative AI and automation solutions for Customer Experience teams. Our no-code/low-code platform enables organisations to deploy AI Agents, integrate with enterprise systems, and automate complex support processes without heavy engineering. We are expanding our Sales Engineering team with an experienced Sales Engineer who can lead technical discovery, architect solutions, and support the full pre-sales cycle across multiple industries and use cases. Job Overview: You will partner with Sales Executives to qualify opportunities, design end-to-end conversational AI solutions, estimate implementation effort, and build demos and prototypes that accurately reflect customer needs. You will work closely with Product, Delivery, and Engineering to ensure technical feasibility and alignment from first conversation through handoff. This role requires strong analytical skills, deep curiosity, and the ability to translate complex business processes into robust, AI-driven solutions. How You'll Make an Impact: Technical Discovery & Qualification Lead technical discovery sessions with prospects, partners, and solution stakeholders. Translate customer requirements, constraints, and processes into clear solution approaches. Solution Design & Architecture Design conversational AI solutions using Automaise's platform (voice, chat, API-based tools, knowledge base structures, conversational graphs). Define integration architectures involving REST APIs, telephony/SIP systems, CCaaS platforms, and cloud environments. Produce structured effort estimates, solution breakdowns, and Statements of Work. Pre-Sales Execution Build and deliver demos, prototypes, and proof-of-concepts for voice and chat channels. Own RFIs, and RFP technical proposals. Respond to technical questions and handle solution-level objections. Ensure proposed solutions balance feasibility, cost, and customer expectations. Cross-Functional Collaboration Work closely with Product and Delivery to align early solution decisions with implementation constraints. Support the sales-to-delivery handoff and flag risks or trade-offs early. Participate in early project checkpoints to ensure alignment with the scoped solution. What We're Looking For: Experience as a Sales Engineer, Solutions Architect, or similar customer-facing technical role. Strong understanding of Generative AI concepts, including prompt design, RAG principles and agent orchestration. Confident working with AI tools and capable of constructing well-structured prompts, system instructions, and agent behaviours. Solid grasp of APIs, cloud/SaaS architectures, and common enterprise technical constraints. Ability to translate complex technical topics into clear narratives for both technical and non-technical audiences. Fluent in Portuguese. Competent and comfortable communicating in Spanish or English with internal teams and with customers. OK with travelling internationally for client facing engagements and events. Why Join Us: You will work on challenging, high-impact AI implementations across utilities, insurance, hospitality, mobility, and retail. You will have ownership of your solutions, influence over how our platform is positioned, and exposure to multi-system architectures and real enterprise use cases. Competitive compensation and flexible working arrangements. Ready to Take the Next Step? APPLY NOW We can't wait to learn more about you and why you're the perfect fit for this role. Send us your LinkedIn profile, CV, and a cover letter outlining your interest. If you have any questions, feel free to reach out to us at