Customer Service Representative
Há 3 dias
Braga, Portugal
Nordicrecruiters
Tempo integral
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Are you ready to deliver excellent customer service
while enjoying life in Braga a city known for quality of life,
affordability and a welcoming, laidback atmosphere? We are seeking
a German-speaking Customer Service Representative to join our team,
providing support to clients and helping ensure smooth
communication and satisfaction in a friendly and growing
environment. What youll do Handle client inquiries and provide
efficient, professional support in German (and English when
needed), ensuring clear communication and a positive customer
experience. Manage customer accounts: advise clients about services
and products, answer questions, resolve issues and maintain
longterm relationships to support retention and satisfaction.
Collaborate with internal teams sales, operations, support to
coordinate client responses, share feedback, and ensure smooth
workflows. Use office software and internal systems to track client
interactions, record data accurately, and maintain up-to-date
client records. Show empathy, clear communication and
professionalism helping resolve complaints or requests promptly and
maintaining a customeroriented mindset at all times. What were
looking for Native or fluent German (written and spoken), and good
English to work in an international, multilingual environment.
Previous experience in customer service, support, sales or account
management. Strong communication and interpersonal skills friendly,
patient and able to build rapport with clients. Good organisation
and computer skills (e.g., office software, databases), and the
ability to manage multiple tasks while keeping attention to detail.
A proactive, client-focused attitude and readiness to learn, adapt,
and contribute to a collaborative team environment. Whats on offer
Competitive salary and benefits package rewarding performance and
dedication. The opportunity to work in a multilingual,
international setting gaining experience with global clients in a
supportive team. A stable, full time role offering responsibilities
and growth potential. The chance to live in Braga combining a
fulfilling job with a high quality of life in a city praised for
safety, affordability and pleasant living standards. Why Braga?
Braga offers a lower cost of living and more affordable housing
compared with many larger Portuguese or European cities making it
easier to enjoy a comfortable lifestyle. The city is repeatedly
ranked among the top places in Portugal (and Europe) for quality of
life , thanks to safety, good public services, and a welcoming
environment for residents and newcomers alike. Braga combines rich
neighbourhoods, cultural heritage, and relaxed way of life whether
you enjoy historic streets, cafés, green spaces or friendly
community vibes, this city offers balance between work, comfort,
and lifestyle. If you have strong German language skills, a client
oriented mindset, and appreciate the idea of combining your career
with life in a welcoming, affordable city like Braga this Customer
Service Representative role could be a great fit.